What is the minimum age to apply for Star Card?
You can apply for Star Card if you are at least 18 years old and meet the other eligibility criteria (income, credit history).
Is there a loyalty program associated with Star Card?
Yes. The Star program allows you to accumulate points for each purchase made with the card, which you can later use as a discount or for ...
Can I manage my card and transactions through the BT Pay app?
Yes. Through the BT Pay application you can see all transactions, the available balance, you can activate or block the card, you can pay the installments and you can find the merchants ...
What happens to Star points if I return a product purchased with Star Card?
In case of a return, the merchant issues a refund to the card. The Star Points accumulated for that transaction will be automatically canceled along with ...
How can I request a Star Forte shopping card?
You can get a Star Forte shopping card simply and quickly, 100% online or by visiting a BT unit. Online via BT Pay. In a BT unit: We are waiting for you at any ...
Do I have to already be a BT client to apply for the Star Card?
It is not mandatory to be an existing BT client to apply. You can become a client and request a Star Card at the same time. It is very easy to open an account - ...
Can I hold multiple BT credit cards simultaneously?
Yes, it is possible to hold multiple credit products at BT, but each request is analyzed individually based on the total level of debt, ...
What happens if my credit card application is rejected?
If the application is rejected, you will receive a notification. You can ask for feedback from the BT consultant and you can apply again after a period of time, once ...
Can I combine Star points with other promotions or merchant discounts?
Yes, in general Star points can be used independently of merchants' discounts. When paying with Star Card, points are accumulated, regardless of whether there are ...
Can I switch from Star Card to another BT credit product?
Yes, you can discuss with a BT consultant about options for upgrading or converting the product. If your needs have changed, BT can offer a solution of ...
Can I choose the due date?
Yes, you choose the right date for your rhythm - usually depending on the day you receive your income. Under certain conditions, the date can be changed ...
What can I do with a virtual card?
The virtual card from BT Pay allows you to send money or pay anytime and anywhere, online or in-store. The only limitation is that you cannot use ...