Cards - IntrebBT | Transilvania Bank
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397 questions and answers

What are the conditions to issue a cardholder card from BT Pay?

You must be a BT client, a natural person, of legal age... and have BT Pay 🥹

0 votes

How do I activate the BT card as a former OTP client?

The card is activated very simply, at any of the BT ATMs, following these steps: Insert the card into the ATM; Enter the activation code received via SMS; ...

1 votes

What interest rate will I have on the card from Transilvania Bank? Are the same conditions maintained?

Offer from Banca Transilvania was described in the Notification sent to all customers. If you want more details it is necessary to go to ...

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Until what date are the OTP cards reissued at maturity?

Last OPT cards will be issued starting in January 2025 and are those that expire at the end of February. The final date until which any ...

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Do I receive points if I pay at stores that are not partners?

Yes, you can earn Star points even from stores that are not partners and you receive 0.3% of the purchase value in Romania and 0.1% of the value ...

1 votes

How much time does the holder have available to complete the issuance flow initiated by the holder?

The holder has 30 days to complete the issuance process initiated by the owner.

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What happens to customers' cards reissued by OTP, after collecting those issued by Banca Transilvania?

OTP cards will also be usable until February 28, 2025, and starting from March 3, 2025, the cards issued by BT will become functional.

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What benefits does the virtual card in RON BT Mastercard McLaren have?

BT Mastercard McLaren virtual cards come with benefits that bring you closer to the F1 vibe and McLaren experiences: You receive the card instantly and ...

2 votes

What is the grace period of the Star card and what does it mean?

The grace period is the time interval (up to 55 days) during which you can use the bank's credit for purchases, and if you repay in full ...

2 votes

Where can I use the Star credit card to benefit from interest-free installments?

You can benefit from interest-free installments exclusively in the extended network of Star Card partner merchants.How to find partners: Updated list with over ...

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My OTP card expires in February. Where can I pick up my card?

Cards that expire in the month of February can be used until the end of the month. Also, if you have an OTP card that will expire before February ...

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What cards are reissued at Banca Transilvania?

Active cards with at least one transaction in the period from October 1, 2023 to September 20, 2024 have been reissued at Banca Transilvania and all issued cards ...

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