What costs will I have if I get an online shopping card?
I prepared a really beautiful surprise for you. 🎉For the first 5,000 holders of a Star Forte card issued from BT Pay, we have a dedicated offer, the physical card ...
Do I need a PIN for the contactless bracelet?
The bracelets work exactly like a contactless bank card: for payments up to 100 RON (or the equivalent of 20 EUR in other currencies), it is ...
The eco-friendly Visa Classic card has a different design compared to what we had until now?
The card has the same design, but it comes with a mark on the back - Recycled Plastic.I kept the design precisely because it is very well known. 😉
Does the new eco-friendly card have the same functionalities as the initial one?
Yes! 😃 It can be used domestically and internationally, it is contactless and you pay quickly and easily via BT Pay. The card can be requested at any BT branch, but ...
Where can I download the manual for the token device?
We invite you to access the dedicated page for this. 😉
What can I do with the contactless bracelet?
The contactless bracelet is an alternative payment instrument, which can replace the card for shopping payments. With it, you have access to the current account in RON ...
If I am out of the country, how can I contact Banca Transilvania?
If you are not in the country and need our help, know that we have a direct phone line where you can find us: 0264 303 003. Here you can find even ...
How do I manage the credit card in BT Pay?
Besides the fact that you can obtain it online, you also manage it from BT Pay. Additionally, you have exclusive offers from STAR partners, also in the app. On the website ...
How can I perform the run if I have a business credit card?
In the case of business cards, transactions can be made at BT Express Plus machines. We have almost 500 such machines throughout the country, surely there is one ...
Can I request an eco-friendly card?
Of course! 🤗The first eco-friendly card in Romania is the BT Visa Classic debit card. In the first stage, new cards will be issued in this version, and ...
When will all BT cards be eco-friendly?
Until 2022, we aimed for all newly issued cards to be eco-friendly, and by 2025 almost the entire portfolio of BT cards in circulation ...
What amount can be transferred from BT Pay from the designated cardholder's card?
The transfer limit via BT Pay from the cardholder's card is 4,000 RON / day / card.