Cards - IntrebBT | Transilvania Bank
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397 questions and answers
Only for BT clients

Do I have to come to the bank every month to pay the subscription fee?

You do not have to come to the bank to pay the subscription. The value of your subscription will be automatically deducted, every month, from the current account selected by ...

2 votes
Only for BT clients

What does the message contain that I receive through SMS Alert when I collect money?

If you have receipts in the account, the messages received via SMS Alert contain details about:➤ the source of the receipt;➤ the IBAN of the account where you received the money;➤ the amount ...

19 votes

What trading limits do I have on the virtual card?

You can make a maximum of 30 transactions in one day, and here you have all the limits:CardCash withdrawal limit ATMLimit POS payment limitInternet payment limit with CVV2Limit ...

21 votes
Only for BT clients

What is "Flying Blue"?

Flying Blue is a loyalty program that includes the airlines: ➤⠀KLM; ➤⠀TAROM;➤⠀AIR FRANCE; ➤⠀and other companies of the Sky Team group. This ...

10 votes
Only for BT clients

Can I select multiple phone numbers to receive notifications on, or just one?

You can choose up to 5 phone numbers to receive SMS through the BT Alert service. 😊

12 votes
Only for BT clients

How long does it take to make changes or to deactivate my BT Alert service?

It really doesn't take long, you know. 😉Changes or cancellation of the BT Alert service will take effect immediately after deactivation made at the bank counter or ...

5 votes
Only for BT clients

At BT can I get a credit card in euros?

BT credit cards are issued in Lei, but can be used anywhere in the world, regardless of the respective country's currency and payment method, in stores ...

14 votes
Only for BT clients

What does the message that I receive by SMS Alert contain when I pay with the card?

If you have activated the SMS Alert service on your cards, then you will receive a message after each payment made that contains the following information:➤⠀payment ...

7 votes
Only for BT clients

I found a product at a store that is not a STAR partner and I paid in full, can I still exchange it for interest-free installments?

If the store from which you want to buy the product is not a partner store, unfortunately, you will not be able to pay for the product in installments without interest. Check ...

2 votes
Only for BT clients

Why am I asked for an identity document when I pay by card?

In certain situations, merchants may ask for an identity document to:➤⠀identify the owner;➤⠀verify the consistency of the name printed on the card with the one ...

19 votes

What do I have to do to provide employees with the BT meal card?

The first step is to request the conclusion of an agreement with BT. And for this you can fill out a form and we will contact you as soon as possible ...

1 votes

When is the installment charged if I decided to pay with a credit card in installments?

When it comes to the credit card, the rule is as simple as it gets! By the 25th of the month, you have to have the money on the card, no matter what! Only ...

17 votes