Can I modify a partially authorized batch of payments in BT Ultra?
It is possible to intervene on the entire batch, or on a payment order from that batch, with the mention that, after making the changes, they will be resumed ...
How can I do the statement reconciliation automatically?
You can reconcile the daily account statement by downloading it from BT Ultra Web, in MT940 format.
How can I delete a signature from a payment order/payment file?
If a payment order has been signed, the signature can be deleted by clicking the "revoke signature" button next to the respective order.
Until what time can I make currency exchanges in BT Ultra Web?
In BT Ultra Web you can make currency exchanges from Monday to Friday, between 09:00 and 17:30.
What is the maximum period for accessing payment history in BT Ultra Web?
In BT Ultra Web the payment history is displayed for a maximum period of 11 days.
How can I add a new user in Bt Ultra Web?
You can add a new user by filling out a configuration form which you can request from your Relationship Manager.
Can I make cross currency payments from BT Ultra Web?
Unfortunately, no. These types of payments can only be made at Banca Transilvania branches.
If I open a new account, does it automatically appear in the BT Ultra Web app?
For any newly opened account, it is necessary to make a request to your Relationship Manager. Newly opened accounts are not automatically displayed in BT ...
Can I make currency conversions from BT Ultra Web?
Yes, in the BT Ultra Web application you have the option to make cross sale/purchase orders respecting the same schedule 09:00-17:30.
How long are transactions available in BT Ultra?
Transactions can be viewed in BT Ultra Web for a maximum period of 6 months.
When should I check that I can log in to BT Go after receiving the migration notification from BT Ultra?
Check your access to BT Go as soon as possible, ideally immediately after you receive the official notification by e-mail. Access BT Go and see if you can log in ...
When and how do I request help to recover access in BT Go during the migration from BT Ultra?
If you need to recover your access to BT Go during the migration from BT Ultra, the best thing is to contact us immediately after you receive ...