BT Ultra - IntrebBT | Transilvania Bank
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34 questions and answers

Why does the BT Ultra Web application close automatically and how can I proceed so that this no longer happens?

For the safety of all our customers, the application automatically closes after 10 minutes of inactivity. The only way to stay logged in is ...

4 votes

What are the ways to log in to BT Ultra Web?

In BT Ultra Web there are two login methods: by using a token device or by scanning a QR code with the help of a mobile phone.

1 votes

I have a new mobile phone. How else can I access BT Ultra Web?

If you have a new phone, it is necessary first to download the BT Ultra Mobile app from the App Store/Play Store, and then to make a request on ...

1 votes

Can I manage the accounts of multiple companies using the same application?

In BT Ultra Web you can view and access the accounts of multiple companies in the same window. Basically, multiple logins are not necessary, depending on ...

3 votes

For what period can I access statements in BT Ultra Web?

You can view statements from the application for a maximum period of 6 months. Also, statements cannot be generated retroactively.

1 votes

What do I do if I forgot my password from BT Ultra Web?

To reset the password, it is necessary to send a request by e-mail to the address btultra@btrl.ro .

1 votes

Can I import beneficiaries from other applications?

If you have beneficiaries available in other applications and you can export them in a tabular format, you can later import them also into the BT Ultra Web application with ...

2 votes

What does the BT Ultra Web application help me with?

BT Ultra Web is useful when you have a large volume of operations and use products from the ERP range to automatically reconcile statements ...

2 votes

How can I set up recurring payments in the app?

Filling out a standing order is similar to that of a simple order, with the mention that the following fields must also be completed: 1) Next execution : ...

1 votes

I need the information in the statement to comply with certain rules. How do I proceed?

Statements delivered through BT Ultra Web comply with the MT940 standard. For details/additional information, you can contact us through the secure messaging of ...

2 votes

How can I make a scheduled payment in BT Ultra?

Scheduled payment is made in the same way as a regular payment, with the mention that, on the processing date of the order, by using the selection button ...

1 votes

Where can I see all the payment orders that remain unsigned?

In the Payments->Authorization menu, you will be able to view all unsigned payment orders on BT Ultra Web. These can be signed, edited, blocked, or deleted.

1 votes