How can I delete an enrolled card?
You can always delete a card from BT Pay. After you have entered the app, all you have to do is position yourself on the card you want to delete. In ...
How do I enroll a non-BT card in the BT Pay application?
The option to add a non-BT card is available only if you have been identified as a bank client and have at least one BT card added in BT ...
Which phones are compatible with the BT Pay application?
The application works on phones that: have a minimum Android version 7.0, respectively a minimum iOS version 16.0; have not been rooted or the software offered by ...
What is BT Pay?
BT Pay is the coolest banking app through which you can do everything you want! 🤩 You always have your phone with you, don't you? Then you don't need anything else, ...
Was I allocated a payment token? What does it represent? (valid only for the Android operating system)
For phones with the Android operating system, making contactless payments (NFC), adding the BT card and validating it leads to the allocation ...
How do I change the password after 90 days?
The password will be changed at the moment of online payment, when you are asked for the unique password. You will have the option "Change password". You will be able to enter the old password ...
Which phones are incompatible with BT Pay?
BT Pay can be installed on phones with the Android operating system, including phones without NFC technology (minimum operating system version 7) and iOS ...
What is the maximum amount I can transfer through BT Pay?
The maximum amount you can transfer via BT Pay is 49,999.99 lei per transaction, respectively 50,000 lei per day/client. 😉
Where can I see the transfers made through BT Pay?
You can see all transfers directly in BT Pay. You just have to go to the Cards - Transaction History section and there you can see the transactions made ...
I have enrolled my card on two phones. How do I authenticate the online payment?
You will receive a notification on both devices, so you always know what is happening with your money. 😀If you have decided to confirm ✅ or reject ❌ the transaction from ...
How do I activate BT Pay Kiddo?
You can activate the BT Pay Kiddo option for your child with a bank account directly from BT Pay. Here you have all the steps: You follow the identification steps, if it is ...
I have locked my password and I do not have a "Reset password" button on the payment page. What can I do?
Hmm... 🤔 that means you have tried to log in too many times with an incorrect password and your account has been locked for security reasons. Sounds ...