How do I receive the card abroad if I opened an account online through BT Pay?
Your physical card can be delivered to the address you choose in Romania or it will be waiting for you at a BT location, for 90 days. ✨
Can I open an account directly from BT Pay?
Yes ✨ All you have to do is install BT Pay, and if you are not a BT client, you have to follow the account opening process. Everything is 100% online and ...
What can a parent see with BT Pay Kiddo?
The parent can see how much money the kiddo has left on the card, what expenses they have, can set transaction limits and can block or unblock the card. 💝
How do I reset the password for BT Pay?
If you already have a PIN, you can change it from Settings → Security → Change PIN code. If you forgot the PIN, use the option "Forgot PIN code" and ...
What fees are involved in currency exchange if I live in Italy?
The currency exchange is available in euros and lei and does not involve any commission 😊. At the moment of the exchange, the applicable exchange rate will be applied ...
How can I delete transaction notifications?
Go to your profile in BT Pay → Notifications → Settings → "Delete all notifications".
How can I become a BT client if I live in Italy?
You must, first of all, be over 18 years old and be a natural person, with tax residency in Italy 😊. To become a client, you must open a ...
Can I use BT Pay instantly once I open an account online?
Yes! 😊 Once you have opened an account and received the approval notification, you can instantly use BT Pay and the digital card.
How do I authenticate in the app if I have set a PIN code?
You can authenticate either with the BT Pay PIN or with biometrics, depending on the method chosen in the Security section.
Can I schedule recurring investments in investment funds through BT Pay?
Yes, you can. In the "Investments" tab, you will find the "Invest recurrently" option, which allows you to set up automatic investments from the current account, with the amount and at ...
BT Pay application has been locked for several hours, how do I unlock it?
If it got locked for 8 or 24 hours due to incorrect code entry, you must wait this interval for safety.
If a BT client sends me money through BT Pay, by phone number or through IBAN, are there fees?
Transfers between BT clients are free, including for the person sending the money from Romania. And you, who receive the money, have no commission ...