BT Pay - IntrebBT | Transilvania Bank
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243 questions and answers

How can a child get access to use BT Pay Kiddo?

Both for minors aged between 8-18 years who do not have an account at BT, and for minors aged between 14-18 years who have an account at BT, access is offered from ...

0 votes

Can I start using the card after I become a BT client from BT Pay?

Yessss 🥳. You can start using BT Pay on the spot, immediately after you have received the activation notification.

0 votes

How to recharge your SIM card from BT Pay

From the application's homescreen, press on More. Choose Load cardEnter the phone numberChoose the offer you like the mostCheck ...

3 votes

I have BT Pay, but I do not see all the features. What should I do?

To benefit from all the functionalities of the BT Pay application, it is necessary to go through an identification process and set up a PIN code. Please ...

3 votes
Only for BT clients

Why was the RCA insurance policy not issued, even though I completed all the details?

Here are the cases in which the insurance policy is not issued: the start date of the new policy overlaps with the date of the old policythe completed fields are ...

0 votes

What can the child do with BT Pay Kiddo, depending on the age?

Everything they need, depending on age. 🥰 They pay online and in stores with card or phone (for those with Android), withdraw cash, check their history ...

5 votes
Only for BT clients

What does modifying the RCA insurance policy involve?

In case the amount on the policy needs to be changed, you will be informed and asked if you agree to pay the difference in amount.

0 votes

Why do I need when I open an online account in BT Pay from abroad?

Only an ID card (issued in Romania) and to be over 18 years old, that's all! ✨

5 votes
Only for BT clients

Can I change the PIN code or authentication method in BT Pay?

Yes, you can do that anytime from the app settings. You have the option to change the PIN code or choose another authentication method (PIN or Biometrics) directly ...

2 votes
Only for BT clients

What is the RCA Insurance option?

It is a service through which you can view offers and pay RCA insurance policies directly from BT Pay. Simple and fast. 😎

0 votes

How can I open an online account from BT Pay if I am abroad?

You download the free BT Pay application, tell us a few things about yourself and confirm your identity (so you need to have your ID card nearby 😁). You ...

1 votes

What features from BT Pay help me the most if I live abroad?

All! 👀 Buut here are a few that you will definitely, definitely like a lot:Send money instantly, to always be close to homeSavings account and deposits, in ...

3 votes