What do I do in the situation where I have multiple companies in BT Go that need to be synchronized with FGO?
Currently, it is necessary to go through the synchronization flow for each one separately.
What does the archive of account statements from BT Go contain?
Archive contains all your account statements from a specific month in the last 10 years. Statements for accounts closed as of ... are not included
How to download the archive in the BT Go mobile app?
In the mobile application, the download is made within the storage space of the installed BT Go application. After downloading, the archive can be shared on ...
How do I proceed if I cannot find a supplier in the list of suppliers from BT Go?
If your supplier is not found on the list, you can make the payment to them via a regular transfer to a partner.
How can I block my card in BT Go?
On the page dedicated to each card, you will have the possibility to temporarily block it or to close it permanently, according to your preference.
Can I liquidate the deposit before maturity in BT Go?
You can liquidate the deposit at any time, but if you liquidate it before the maturity date, you will lose the interest calculated up to the liquidation date.
What is necessary to access the archive downloaded from BT Go?
To access the archive, a utility or an application capable of reading .zip files is required, installed on the PC, laptop, or mobile device ...
How to download the archive on the BT Go web platform?
On the web, the download is done through the web browser used. The download button becomes available only after processing the archive and after a ...
What happens if there are no statements available in the selected period in BT Go?
If no statements are available, you will receive a notification informing you that there are no account statements available in the selected period.
Can I add money to a deposit in BT Go?
You cannot add money to an existing deposit, but you can open a new deposit to earn interest.
How many online deposits can I open in BT Go?
You can open an unlimited number of online deposits.
Are there fees for blocking the card in BT Go?
No fees are charged for blocking / unblocking / closing the card.