I am trying to use the Direct card and I can't. What should I do?
There can be several reasons: You did not activate it upon receipt: call 021.308.4000, press 0 and then 1, and the card will be activated within 30 minutes after ...
What fees are charged for using Direct cards abroad?
When you make online payments abroad or transactions with merchants, no fees are charged. But if you pay in the local currency, the exchange rate applies...
Who are BT Direct's partners?
You can check the list of all our partners here. You will see the number of interest-free installments each one offers.
What advantages does the Direct Card have?
With the Direct Card you get benefits on:Daily shopping:Enjoy 0% interest on purchases if you repay the full amount within the grace period of up to 55 ...
How can I renew my Direct Card before it expires?
To reissue your card, you have the following options: the virtual assistant on the BT Direct website – click or you can write to: ...
How can I find information about transactions made with the card?
You have several options available to find the information you need:From the BT Pay app - you have constant access to your transaction history ...
What advantages does the BT Direct Carrefour card have?
You have several types of benefits:For daily shopping:You have 0% interest on purchases if you repay the full amount within the grace period of up to 55 ...
How can I block the Direct card?
Card blocking in case of loss or theft can be done in the following ways: BT Pay - the fastest method: - select the card that was ...
How can I pay off my Direct Card installments early?
You can request the closure of remaining installments at any time, but it is important to know that you must have the advance payment registered in your account. It is ...
Where can I pick up the new Direct card after it expires?
It comes to you. The new card, automatically issued after expiration, is sent by mail to the address you provided. Remember: one card can be used ...
How can I modify the transaction limits of the Direct card?
Direct Card transaction limits are preset according to the type of transaction. If you want to have part of it available again ...
How long does it take for my BT Direct card to arrive?
Your BT Direct card ships from us within 5 days, but you can activate it in BT Pay right after your loan is approved. You will receive an SMS as soon as ...