How can I find information about transactions made with the card?

You have several options available to find the information you need:

  • From the application BT Pay - you have permanent access to the transaction history and the monthly expenses chart. Currently, the option to check account credits is not available for BT Direct cards, but we are working on this and promise to come back with good news.

Don’t have BT Pay installed yet? Log in aici, press the “Open Account” button and install the app.

  • With SMS Alert Service, stay informed in real time whenever you make transactions with your card or with the designated cardholder's card.

Plus, you know exactly how much money you have available after each transaction. If you want to activate your SMS Alert service press aici. 

  • From monthly account statement, which you receive either by e-mail or by mail, depending on the delivery method chosen.
  • You speak directly with virtual consultant from the BT Direct website.
  • Call us at 021.308.4000 and a colleague will be happy to assist you
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