Where can I find information about the variation of the 3-month ROBOR index?
You can always consult the history of the 3M ROBOR index here, for credit cards with variable interest rates.
Can I make international transactions with the Direct Card?
Yes, with Cardul Direct, you pay worry-free wherever you see the Mastercard logo and benefit from 0% commission on any purchase made with your card ...
What do I have to do to activate the Direct card?
You can activate your Direct card in a few simple steps: ❶⠀Call the number on the back of the card, press key 0 and key 1, and in 30 minutes the card ...
How do I enroll a BT Direct card in the BT Pay app?
If you don’t have the BT Pay app yet, you need to: install the app on the phone number registered at the start of your contract (the number where you will receive ...
What is the credit card offered by BT Direct?
Direct Card offers you access to a credit limit of up to 100,000 RON, which you can use for purchases or cash withdrawals, in ...
When do I have to repay and what amount from the credit used on the Direct Card?
For BT Direct credit cards, you have a 25-day payment period. How to keep track? You will receive a monthly statement (by e-mail or by mail, in ...
How can I dispute a payment for a transaction I do not recognize?
If you notice transactions in your statement that you do not recognize or that appear duplicated, we recommend contacting the merchant where the payment was made ...
What is the cash withdrawal fee for the BT Direct credit card?
If you want to withdraw money from your Direct Card, keep in mind also: a 2.5% withdrawal fee (minimum 9 lei) from the amount withdrawn at any ...
What should I do if I entered the Direct Card PIN incorrectly?
If you have entered the wrong PIN at least 3 times in a row, your card may be restricted and you will need to contact us to get a new PIN ...
What is the grace period of the credit card issued by BT Direct?
The grace period is the time during which you do not pay interest on full purchases. All BT Direct cards have a grace period of up to 55 ...
What advantages does the Dedeman card have?
With the Dedeman Card you get benefits on:Daily purchases:Get 0% interest on purchases if you repay the full amount within the grace period of up to 55 ...
How much cash can I withdraw from the ATM with the Direct card?
You can withdraw a maximum of 2000 lei/day, from any ATM.