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What should I do if I entered the Direct Card PIN incorrectly?

If you have entered the wrong PIN at least 3 times in a row, your card may be restricted and you need to contact us to receive a new PIN by:

  • BT Direct virtual consultant - click here
  • adresa: contact@btdirect.ro
  • by calling 021 308 4000, option 2, and speaking directly to a colleague
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