2660 questions and answers
Only for BT clients

Do non-resident individuals have costs to open an account at BT?

If you want to open an account at BT, as a non-resident individual, it is good to know that we do not have an account opening fee. 🙂If you are ...

13 votes

What do I do if I have lost the Direct Card?

Call immediately ALO BT Direct: 021 308 4000 (for this situation, our colleagues are here for you non-stop). As soon as you report the absence ...

12 votes
Only for BT clients

If we don't have a company, we are PFA (two entities), could we take a BT Mic loan?

At BT Mic, we can finance any form of legal organization, including PFA entities. 😉 We take into account the income you have earned regardless of the type ...

12 votes

Can I see a list of card transactions in Google Pay?

You can see the last 10 transactions made, in the phone Settings (Android), the "Google Pay" section. 😃Or, even simpler, you can see the list with ...

12 votes

What is "gross interest"?

Gross interest is the value of the interest calculated before taxation. 📉To make it easier to understand, it is done as in the case of salaries. Gross salaries ...

18 votes

What does "foreign exchange risk coverage" mean?

A legal entity is naturally covered against currency risk if the level of monthly income in the currency of the loan (or indexed to the currency of the loan) ...

8 votes

Do I need Internet or a phone line to install a POS terminal?

For installing a POS terminal from BT you do not need a phone line or Internet cable in stores. The POS terminal comes with a special SIM ...

21 votes
Only for BT clients

If I want to make an attached card for my wife on my account, is it necessary for both of us to present ourselves at the agency?

For issuing an additional card, for wife/husband, the consent of both is necessary. The consent is given by signing the application and must be given only once ...

9 votes

What is the PAD policy?

PAD, or the disaster insurance policy, is the mandatory insurance policy for the property that covers risks such as earthquake, floods from ...

12 votes
Only for BT clients

What happens if I do not update the company data?

If you do not update your data, you may find yourself in a situation where you no longer have access to BT services/products and your account may be blocked or even closed.Mai ...

41 votes

In the case of investment funds, how is the tax withheld?

From 01.01.2023, the earnings obtained by individuals from open-end investment funds are taxed by withholding at the source.Legal entities ...

37 votes

How can I find out details about BT's ATM network?

To check the schedule of a unit, as well as the types of operations allowed on the weekend, access the "Branch Network" page on the BT website. There you can search ...

3 votes
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