How can I recover the amount overpaid for the Direct Credit?
If you want to recover the amount deposited in excess, you can request this:In writing, at any Banca Transilvania branchBy phone, at ALO BT Direct: 0264 ...
How can I obtain the Direct Card?
You have 2 options:In-store - after purchasing the productsOnline, from the BT Direct website - you send us a request by filling out the formDon't forget: for any ...
What is the Mastercard ID Check service?
To be able to authorize online payments securely, card data protection is necessary. That's exactly what the Mastercard ID Check service does, which ...
How do I activate the credit card?
Your card is activated very simply, following these steps:❶⠀Call the number on the back of the card, press the 0 key, then the 1 key and in 30 minutes ...
How can I find out more information about my Direct Card?
When you need information about the Direct Card, you have two platforms through which you can find the answers ⭐: Chat to Agent – If you prefer to ...
Where can I use the Direct Card?
Anywhere in the world the Mastercard logo appears – in stores, at ATMs, or online. You have 0% commission for purchases made with this credit card.
What is the BT Direct loyalty program (cashback)?
Our loyalty program for co-brand cards means cashback on the card, which is based on accumulating bonus points that turn into ...
What should I do if I forgot the PIN code of the Direct card?
If you forget the PIN code, you can proceed as follows: ❶⠀Call us at the number 021 308 4000, and our colleagues from the Call Center* will help you as soon as possible. ...
What are the payment methods for the credit card?
We have multiple payment methods prepared for you, you choose the easiest option:At the BT Express ATMs of Banca Transilvania. You pay ...
Can I make international transactions with the Direct Card?
Yes, absolutely. You can use the card anywhere in the world where the Mastercard logo is displayed. 🔴🟠
Where can I find information about the variation of the 3-month ROBOR index?
You can always consult the history of the 3M ROBOR index here, for credit cards with variable interest rates.
How can I cancel the Direct card?
We are sorry to hear that .😞 If you want to cancel your Direct credit card, you can contact us at the Call Center at 021 308 4000, option 4. If ...