How can I cancel the Direct card?

We are sorry to hear that.

If you want to cancel your Direct credit card, you can request it through one of the following options:

  • talk directly tovirtual consultantfrom the BT Direct website.
  • call us at 021.308.4000 option 4, and a colleague will assist you with your request.
  • at BT Direct representatives: If it’s easier for you, you can visit BT Direct representatives in Carrefour Hypermarket or Dedeman stores at the BT Direct installment offices
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