Are online transactions with the Direct Card limited?
Each BT Direct card has predefined transaction limits, including for cash withdrawals from ATMs. With all BT credit cards ...
What is the SMS Alert service and how do I activate it?
SMS Alert service is a way to keep you constantly informed via SMS about the status of your Direct Cards transactions and the amount ...
How do I change the registered address in BT Direct?
If you want to update your personal data, you can send us an email at actualizaredateBTD@btdirect.ro, accompanied by a copy of your ID...
How do I get a new barcode for my BT Direct loan?
Very easy. Access the generator here and you will receive the barcode by entering the account number under the "Cards" section. If you cannot download the code ...
How can I change the limit on my BT Direct card?
If you want to increase the limit on your BT Direct credit card, visit the Dedeman or Carrefour stores, at the instalment offices – you only need ...
How can I change to receive the statement by email instead of by post?
To change how your account statement is sent, you can use the virtual assistant on the BT Direct website or call 021 308 ...
Where can I check my Direct card balance?
Your available balance is just one click away! Check it here. The balance is also available in the BT Pay app. Open the app, and under ...
I want to shop but I have no available balance left. What should I do?
You can visit BT Direct representatives in selected Dedeman or Carrefour stores, and after reviewing your request, you will find out if you qualify for a ...