2762 questions and answers
Only for BT clients

How can I pay off early the installments on the Star Forte card?

You can request the closure of the remaining installments at any time, but it is important to know that you cannot request only the partial closure of certain related installments ...

63 votes
Only for BT clients

In how much time does the bank pay me the garnishment?

Payment of the garnishment will be made within 3 working days (in the case of garnishments ordered by budgetary executors, example: ANAF, Taxes and Local Fees), ...

81 votes
Only for BT clients

Why am I not receiving messages even though I have SMS Alert activated?

In this situation, you must first check your phone settings: ➤ if your phone has an active SMS receiving rule, how ...

99 votes

How do I get an overdraft in BT Pay?

What do you have to do in BT Pay to get the Reserve Money directly from BT Pay?➤⠀Select the Reserve Money option from the homescreen ...

67 votes

Can I get money from BT to go with Work&Travel?

If you want to apply for the Work&Travel program, we offer you up to 3,500 euros (or the equivalent in lei), for a period of up to 2 years. ...

207 votes

What is “debit”?

The debit is an unpaid debt by the account holder that may arise from charging fees / commissions. 💰Example: If the fee is charged ...

189 votes
Only for BT clients

What should I do in case of card loss?

❗⠀Immediately upon noticing the loss of your card, block it urgently. You can do this in five ways:❶⠀From BT Pay: ➭ choose the card that was ...

55 votes
Only for BT clients

What can I do if the message "The user is temporarily blocked, please contact the bank for reactivation" appears?

In case you encounter such an error, we are waiting for you at any BT unit to provide you with the support you need.

67 votes

How do I pay for a purchase in installments?

Any purchase over 500 lei can be split into installments through the BT Direct - Installments Anywhere program. After making a full payment with your card from ...

35 votes
Only for BT clients

How do I block a card from BT Pay?

Loss of the card 💳 is a difficult moment, but you can quickly reduce the risks by blocking it temporarily or permanently. How do you do that? Well, through the following steps: ...

51 votes
Only for BT clients

From what amount can a negotiated interest be obtained at BT?

Interest on deposits can be negotiated, both for individuals and legal entities, for amounts greater than: In the case of individuals ...

214 votes

What is a debit card?

Definition of the debit card The debit card represents a payment instrument, attached to the current account, which offers you access to the money deposited in your account ...

105 votes
A decade of flexible payments
If you split a payment of at least 500 lei into 10 interest-free installments with Rate Oriunde, you can win.
A decade of flexible payments
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