How can I prevent cyber attacks?
Here are our recommendations in this regard:❶⠀To have an installed antivirus and anti-malware solution;❷⠀To have these software updated to the latest version;❸⠀To not ...
If I change the language in the BT Go app, does anything related to account security or privacy change?
No, changing the language does not affect your account security or privacy settings in any way.
Can't log in to BT Go during the migration from BT Ultra? What you can check
If you encounter issues logging into BT Go during the migration from BT Ultra, start with the basic checks. ❶ Make sure you enter correctly ...
I forgot my BT Go password during the migration from BT Ultra. What should I do?
If you forgot your password during the migration from BT Ultra to BT Go, contact the bank for prompt assistance. Don’t delay: it is important ...
I forgot my BT Go username. What should I do?
If you forgot your BT Go username during the migration from BT Ultra, the quickest solution is to contact us for verification and recovery ...
I have an authentication error in BT Go during migration. What should I send to support?
If an error occurs when you log in to BT Go during the migration, the most helpful thing is to gather some details and send them to us so we can identify ...
Enter the correct password in BT Go, but I cannot log in. What should I do?
If you are sure the password entered is correct but authentication still fails, there are a few quick checks you can do before requesting ...
When and how do I request help to recover access in BT Go during the migration from BT Ultra?
If you need to recover your access to BT Go during the migration from BT Ultra, the best thing is to contact us immediately after you receive ...