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I forgot my BT Go username. What should I do?

If you forgot your BT Go username during the migration from BT Ultra, the quickest solution is to contact us for verification and recovery of your access data. 🙂

➤Contact your Relationship Manager or BT support service, which will help you verify and correctly recover your access data. 👍

After confirmation, try logging in to BT Go again. If you encounter any other difficulties, let us know and we will guide you further. 🤗

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