Only for BT clients

Enter the correct password in BT Go, but I cannot log in. What should I do?

If you are sure the password entered is correct but authentication still fails, there are a few quick checks you can do before asking for help. 🙂

❶ Try again in a few minutes.
❷ Check the device you are using and your internet connection.
❸ If the problem persists, contact support service for assistance. 👍

After these checks, try accessing BT Go again. If you still can’t, send us details about the situation and we’ll help you get back into your account quickly. 😊

Last update
  • Was the answer useful to you?
  • How can we improve the answer?

    We are sorry that this answer was not useful to you. Help us improve it

    0/500

    • Tags
    SecurityInternet bankingLegal entitiesBT Ultra Migration
    Registration in your county
    With BT Leasing, your car feels right at home
    Apply now
    Registration in your county
    You have reached the end of the results
    No results found