In how much time must I request the cashback / money back on the card?

If you don’t rush to claim your monthly bonus, know that we keep your loyalty bonus for 12 months from the date it’s awarded. After that, it expires if you don’t request it.

For each accumulated bonus, the expiration period is calculated from the date it was earned.


For additional information, between 08:00 and 20:00, you have the following options:

  • BT Direct virtual consultant - pressaici
  • Call us at 021 308 4000, and a colleague will be happy to assist you
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