2693 questions and answers

What is a "credit card"?

Credit card, also known as a shopping card, is a payment instrument issued by the bank, which provides you with a limit of ...

1,308 votes
Only for BT clients

What amount of money can I withdraw from the account without an appointment?

➤⠀from the RON account you can withdraw a maximum of 60,000 LEI;➤⠀and from the foreign currency account a maximum of 5,000 EURO (or the equivalent in other currencies). For larger amounts ...

477 votes
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What is the OTP code?

The OTP code or One Time Password is in fact a unique registration code received via ✉ SMS, with the help of which users can authenticate within ...

607 votes
Only for BT clients

What happens to an account whose holder has died?

In the event that the account holder has died, the bank accounts are blocked as soon as the event is brought to attention.This happens ...

692 votes

What is the difference between a deposit with capitalization and one without capitalization?

➤⠀if the established deposit is with capitalization, upon maturity, the interest is accumulated in the deposit account. ➤⠀and if the deposit is without capitalization, ...

2,190 votes
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What salary do I need to have to get a loan?

There is no minimum income threshold to apply for a BT loan. But it is good to know that your income influences the amount you can borrow ...

558 votes
Only for BT clients

What are the ways I have to check the balance?

We offer you several options. Choose the one that suits your situation:❶⠀Through the BT Pay payment app:➭ open the app and, under your cards, you will ...

833 votes
Only for BT clients

How do I proceed to block a card?

Blocking the card, in case of loss or theft, can be done in the following ways:❶⠀From the BT Pay application: ➭ you enter the application and select the card ...

434 votes
Only for BT clients

How do I find the client code (BT's CIF)?

The CIF (Customer Identification Code) is a unique code associated with each bank customer. At Banca Transilvania, this code can be found directly in ...

232 votes
Only for BT clients

If I have a card attached to an account in euros, can I withdraw currency from BT ATMs with it?

Unfortunately no. 😞 From our ATMs you can only withdraw LEI. If you have a card attached to an account in EURO you can withdraw LEI, the currency conversion ...

650 votes
Only for BT clients

Cum plătesc cu telefonul?

After you have registered your cards, you can pay contactless using NFC technology with any of them! 😃 You can choose the type of payment that suits you ...

661 votes
Only for BT clients

What fees do you charge for payments and receipts from my account?

When it comes to commissions, obviously these differ depending on the operations you carry out. 🤔Here are some of the commissions that ...

189 votes
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