Where can I find the list of BT correspondent banks?
We have on the site a page dedicated to the list of BT correspondent banks. Take a look! 😃
Who do I contact for insurance details?
The best thing is to get in touch with the insurance company with which you have signed the insurance. 👍We are sure they will help you with any details you need. 😊
How many types of banking operations are available for individuals?
As you well know, we offer you a multitude of types of banking operations, including:➤⠀bank transfer;➤⠀currency exchange;➤⠀deposit or de ...
I had to block my card from BT Pay. Can I still use the card in the app for payments?
If you block the physical card, you can no longer use it even for payment from BT Pay. 😯 Remember that you can block it temporarily or permanently right from BT Pay ...
What is the BT address in Italy?
We have good news! We will also see each other in... Italy! 😊 More precisely, our branch is located in Rome, on the street "Via Baldo degli Ubaldi 184 B". 😉
If I requested a loan with refinancing, when can I withdraw the additional amount?
You will be able to withdraw the amount once we receive proof of loan closure. The credit officers at the Banca Transilvania branch where you took out the BT loan ...
How am I protected in case of fraudulent transactions carried out without my consent with the card I hold?
According to the law, in accordance with the issuance contract concluded between us and you, as the cardholder, we are obliged to compensate you in case of ...
Why are the amounts exempted by law from debt payment being blocked for me?
The process of blocking the amounts is automatic, based on an official notification received by the bank from a requesting institution. The good news is that ...
What do the new changes in the online payment approval method entail?
Revised European Directive on payment services, known as PSD2, has established new rules for enhanced security of transactions, in a ...
How do I enroll my card in Mastercard ID Check (3D Secure)?
Usually, merchants display the "Verified by Visa" or "Mastercard ID Check" logos on the site. There is a possibility that a merchant is enrolled and ...
Which GBP banknotes are being withdrawn from circulation?
From 1 October 2022 all GBP 20 and 50 pound paper banknotes will be withdrawn from circulation. 🙁 For this reason, starting from 1 September ...
Can I open an online account at BT?
If you are not a BT client, you just need to download BT Pay and tell us something about yourself. Everything is done 100% online, directly from ...