2660 questions and answers
Only for BT clients

What are the steps for approving a personal loan?

When it comes to your credit, it's good to always be well informed. 😉So, regarding the granting of a credit, you need to go through the following ...

178 votes
Only for BT clients

At the moment when my account is blocked due to non-payment of some debts, who should notify me regarding this matter?

If your account is blocked due to non-payment of a debt, then we are talking about a garnishment. 🙅If we receive a garnishment order from an institution, let's say from ...

256 votes
Only for BT clients

How do I download the mobile app from BT?

You can download it in just a few seconds from: ➤⠀Google Play ➭ for Android;➤⠀and from the App Store ➭ for iOS.

329 votes

What is the „International Routing Code” and when is it used?

It is a code of correspondent banks from the USA, very similar to the international SWIFT system, which allows financial institutions to transmit and ...

74 votes
Only for BT clients

If the company's account has a garnishment instituted, how can I unblock it for salary payments?

If you have a garnishment on your account ordered by a bailiff, you must take into account that you can request the unblocking of amounts for the payment of rights ...

90 votes
Only for BT clients

How do I find out my IBAN if I opened my account online?

Simple. You find it in the SMS received from us on the day you opened your online account. If you lost or deleted the SMS, you can easily find it: from BT ...

163 votes

What is “unit-linked investment life insurance”?

It is the long-term financial plan that saves you from worries. 😉Practically, you enjoy the protection of a life insurance combined with a ...

81 votes
Only for BT clients

Which phones are compatible with the BT Pay application?

The application works on phones that: have a minimum Android version 7.0, respectively a minimum iOS version 16.0; have not been rooted or the software offered by ...

432 votes
Only for BT clients

What is BT Pay?

BT Pay is the coolest banking app through which you can do everything you want! 🤩 You always have your phone with you, don't you? Then you don't need anything else, ...

275 votes
Only for BT clients

How do I protect myself from fraud in card transactions?

❶⠀Do not respond to requests to update your card details in a link received by email. We will never request such data updates ...

257 votes
Only for BT clients

What happens if I have financial problems during the loan term?

We understand that, no matter how good the initial plan is, unforeseen things can happen, so we offer you support throughout the duration of the loan.If you have ...

745 votes
Only for BT clients

What is the currency conversion fee when I pay with a card abroad?

The currency conversion commission is 2% 💱❗⠀Exclusively for:➤⠀ Premium credit cards; ➤⠀and Business ones.

340 votes
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