2762 questions and answers
Only for BT clients

What are the steps for approving a personal loan?

When it comes to your credit, it's good to always be well informed. 😉So, regarding the granting of a credit, you need to go through the following ...

181 votes
Only for BT clients

If the company's account has a garnishment instituted, how can I unblock it for salary payments?

If you have a garnishment on your account ordered by a bailiff, you must take into account that you can request the unblocking of amounts for the payment of rights ...

91 votes

What is a "mortgage"?

Mortgage represents the guarantee that financial obligations towards the bank will be paid. 😉This can be a movable or immovable asset owned by you ...

266 votes
Only for BT clients

How do I find out my IBAN if I opened my account online?

Simple. You find it in the SMS received from us on the day you opened your online account. If you lost or deleted the SMS, you can easily find it: from BT ...

163 votes

How can I find out the PIN code?

If you have forgotten your PIN, you can quickly contact us through one of the following options and we will provide you with a new one: the consultant on our website - click anyone ...

68 votes
Only for BT clients

At the moment when my account is blocked due to non-payment of some debts, who should notify me regarding this matter?

If your account is blocked due to non-payment of a debt, then we are talking about a garnishment. 🙅If we receive a garnishment order from an institution, let's say from ...

258 votes
Only for BT clients

How do I download the mobile app from BT?

You can download it in just a few seconds from: ➤⠀Google Play ➭ for Android;➤⠀and from the App Store ➭ for iOS.

330 votes

What is the „International Routing Code” and when is it used?

It is a code of correspondent banks from the USA, very similar to the international SWIFT system, which allows financial institutions to transmit and ...

74 votes

What is “unit-linked investment life insurance”?

It is the long-term financial plan that saves you from worries. 😉Practically, you enjoy the protection of a life insurance combined with a ...

82 votes
Only for BT clients

What is the currency conversion fee when I pay with a card abroad?

The currency conversion commission is 2% 💱❗⠀Exclusively for:➤⠀ Premium credit cards; ➤⠀and Business ones.

340 votes

How can I make a notification or a complaint to BT Direct IFN SA?

If you have had an unpleasant experience with us, we are sorry. You can submit any complaint regarding the services provided or possible breaches ...

24 votes
Only for BT clients

What is BT Pay?

BT Pay is the coolest banking app through which you can do everything you want! 🤩 You always have your phone with you, don't you? Then you don't need anything else, ...

276 votes
What would we do without those who literally grow Romania?
There are over 1 million entrepreneurs in the country. Tens of thousands of farmers who choose to be there, to work and to cultivate. Today we met with one of them.
What would we do without those who literally grow Romania?
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