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2,768 questions and answers

If on the Direct Card it says it expires in the month of June, can I still use it until the end of the month or does it expire at the beginning of the month?

The card expires on the last day of the month in which it is valid. 📆 For example, if the card expires in the month of June, it is valid until the 30th ...

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How does the loyalty program for the BT Direct Dedeman card work?

Through this program, you benefit from a loyalty bonus on the Dedeman Direct Card, with: 5% cashback on the card for full payment purchases at ...

61 votes

Why didn't I receive the BT Direct account statement by mail ?

The account statement is issued by us on the date of issuance and is sent by post within a maximum of 5 days. Unfortunately, we cannot verify the postal delivery date.Ca ...

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If I lost the Direct card and request a new one, is there any fee?

Regardless of which Direct Card you have, we do not charge any additional fee for card reissue.

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How does the loyalty program for the BT Direct Flanco card work?

Through this program, you benefit from a loyalty bonus on the Drirect Card at Flanco, with: 5% cashback on purchases paid in full with the card...

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How do I set a company as favorite in BT Go?

You access the company from the list in your Account and select the yellow Star icon.

1 votes
Only for BT clients

What subscription do I have in FGO if I create an account from BT Go?

You automatically receive the GO e-Invoice subscription, free for 12 months, if the company has not used FGO before.

0 votes
Only for BT clients

How many accounts can I have in each currency in BT Go?

For example, you can have up to 6 accounts in RON or EUR, but only 1 each in currencies such as CHF, GBP, USD (maximum 3), etc.

1 votes

Could I authorize someone to use my BT Direct card?

You can request the issuance of a card for the designated holder (family member or another trusted person), and this will be attached to your limit of ...

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I accidentally opened a current account in BT Pay Web, how can I close it?

If you want to close an account at BT, we are waiting for you at the nearest BT branch. To make it easier for you, we have prepared a list with all BT branches. A ...

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Can you have multiple savings accounts and term deposits?

Yes, you can have several - one for each plan 🥳. In addition, you can rename them as you want, to make it easier for you to set money aside.

0 votes

How do collections through checks, promissory notes, and bills of exchange work?

Collections can be: on sight, at a certain time from sight, at a certain time from the date of issue, or on a fixed date, depending on the instrument used.

0 votes
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