What happens after resetting the PIN of a card from BT Go?
This action requires a signature and will be found in the "Payments - Transactions to be signed" section. The activation code is sent to the chosen phone number. ...
Could I authorize someone to use my BT Direct card?
You can request the issuance of a card for the designated holder (family member or another trusted person), and this will be attached to your limit of ...
Is there a limit amount for the installment payments made with the Star card?
There is no minimum amount imposed by the bank to make an installment payment to partners. The limit is given by the available balance of your card...
How long is the BT x Untold x Visa anniversary card issuance campaign with Oled technology valid?
You can issue the BT Pay card the BT x Untold x Visa anniversary card with Oled technology starting from July 21 until stock runs out, being a card issued ...
Is it possible to customize BT x Untold x Visa or BT Mastercard McLaren cards?
BT x Untold x Visa and BT Mastercard McLaren cards come with a predefined design, therefore it cannot be modified.
How do I activate SMS Alert?
You have 2 options to activate your SMS Alert service. Call the Cell Center: After identity verification, one of our colleagues will help you ...
How do I find out how much loyalty bonus I have accumulated?
You have several ways to check: ❶ Through the received bank statement; ❷ Monthly you receive from us an SMS with the accumulated bonus; ❸ You call ...
Can I access BT Pay from a browser?
No, BT Pay can only be used on smartphone. When it will be available on other platforms as well, you will be notified.
If I pay with the Direct Flanco card abroad will I benefit from loyalty points?
Unfortunately no 😞
How do I change my login method in BT Pay?
You can change the login method anytime after setting the PIN, from Settings → Security → PIN code. Choose the desired method (PIN or biometrics), and if you have ...
What fees apply to foreign currency transactions (outside the country)?
For transactions made in a currency other than lei, a currency conversion fee is applied. The exchange rate used is that of the processing network ...
If I pay the installments at the BT Express payment machine, am I charged a commission?
No, payment at the BT Express payment machine is not charged a fee. 🤩 The amount you deposit at the machine will be recorded as a payment on Card Direct.