In how much time must I request the cashback / money back on the card?
Well, if you are not in a hurry to receive the monthly bonus, know that we keep your loyalty bonus for 12 months from the date it was granted. 😉 Then it expires ...
How do I set a company as favorite in BT Go?
You access the company from the list in your Account and select the yellow Star icon.
If I deposit a larger amount on the Direct card, do I need to notify?
Yes, you need to call us at the Call Center at the number 021 308 4000 to accelerate fully or partially the future installments (early repayments).
What happens when the BT meal card expires?
You don't have to worry – the card renews automatically and arrives to you through your employer. No trips, no headaches.
Can I pay the travel insurance in installments?
Yes, if you have a BT shopping card, you can pay in 6 or 12 installments.
Can I save a beneficiary for future payments in BT Go?
Yes. After filling in the beneficiary's details, by ticking the "Save for future transactions" box, you will save the beneficiary's details, regardless of whether ...
If I have sent someone my IBAN code, associated with the Direct Card, can they have access to the money in my account?
No, because the Direct Card has only a record account and cannot be used as an IBAN. Whatever happens, do not provide anyone with your card details: the number, ...
What can I do with my credit card, issued by BT Direct?
A lot of things. Here they are: ➤ commission-free purchases in stores equipped with POS; 🛒 ➤ commission-free online shopping; 🌐 ➤ installment purchases ...
In how much time do I receive the SMS to split the purchases into installments?
After the transaction is settled, you will receive the SMS within a maximum of 24h. 😊 If you have not received the SMS, forward the request to contact@btdirect.ro or call 📞 ...
How can I know if my Untold card has Oled technology?
Untold Card with OLED technology emits a glow during contactless payment — it's part of its magic. To check if you have this type of card, log in to BT ...
How should I reply to the SMS rates anywhere?
After the transaction is settled, you will receive the SMS within a maximum of 24h. 😊 You must reply within the next 3 days with the text from the message: "RATE ANYWHERE the value ...
What are the costs associated with owning a Star credit card?
The main costs are: Card issue commission and annual administration fee: Check the commission grid (there are often exemption offers in ...