2,768 questions and answers

What can I do if my Direct Card has been left in an ATM from another bank?

If this happens, it's good to know that you need to retrieve your card from the bank that owns the ATM. Therefore, you need to ...

votes

How are payment files processed in BT Go ?

Files are uploaded in the background so you can continue to use the platform without waiting for the processing to complete.

0 votes
Only for BT clients

I do not receive the confirmation SMS upon installation.

Check if: you have the number declared at the bank, the SMS inbox is not full, you have good signal, you have no SMS restrictions, you use the messaging app ...

votes
Only for BT clients

Is there a minimum amount required to open a savings account with BT Go?

The minimum amount required to open a savings account is 100,000 lei for legal entities and 1,000 lei for Non-Profit Associations.

0 votes

If I have sent someone my IBAN code, associated with the Direct Card, can they have access to the money in my account?

No, because the Direct Card is only a record account and cannot be used like a traditional IBAN. In any case, do not share your card details with anyone ...

1 votes
Only for BT clients

Can I send my account IBAN directly from BT Go?

Yes, from the mobile application you can quickly send the IBAN through the dedicated option.

0 votes

Do I need BT's approval to make the full early repayment via BT Go?

No, you do not need additional approvals, the full early repayment through BT Go is an automated process.

0 votes

What minimum conditions must my company meet to obtain an investment loan?

To receive the credit, your company must not have: prohibition from issuing bank checks delays in loans at the Risk Center of ...

0 votes

Are there amount limits for transfers through RoPay Alias?

Yes, transfers initiated based on the phone number through RoPay Alias are limited to 3,000 lei/ transaction. 😊

1 votes

What is the BET-TR index and why does it matter for this ETF?

BET-TR is an index that shows how the most important companies listed on the Bucharest Stock Exchange are evolving. It includes both price variation ...

73 votes

What benefits do I have if I am in the Premium Club?

You enjoy: Access to a universe dedicated to investments: asset management, capital markets, funds and savings – all on a regulated market, with ...

1 votes

In how much time must I request the cashback / money back on the card?

If you are not in a hurry to receive the monthly bonus, know that we keep your loyalty bonus for 12 months from the date it is granted. Then it expires if not ...

1 votes
A decade of flexible payments
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