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2,768 questions and answers
Only for BT clients

Where can I check my login ID in BT Go?

Access the "Login ID" from the "Your Profile" section, useful for authentication on the web platform.

1 votes

How do I make a partial early repayment of a loan directly from BT Pay?

You can initiate partial early repayment directly from BT Pay, from the Credits tab and the Partial Early Repayment section.

5 votes

Why have I not received the account statement, issued by BT Direct via e-mail ?

The account statement is sent by e-mail within 5 days of the issue date. Check the previous statement for the issue date and see if it has been ...

7 votes

What costs do alternative investments involve?

Administrators of alternative investment funds usually charge a higher annual management fee than traditional funds, for ...

5 votes

What steps do I need to follow to get a BT Direct shopping card?

BT Direct cards can be obtained as follows: If you meet the eligibility requirements, you only need your identity card. After: The Direct card can be ...

3 votes

How do I activate SMS Alert?

You have 2 options to activate your SMS Alert service. Call the Cell Center: After identity verification, one of our colleagues will help you ...

7 votes

How do I know when the requested Direct Card is ready for me?

You will receive a confirmation SMS as soon as the card is shipped to you.The card can be delivered:by courier, if you requested reissuance ...

4 votes

How do I change the password in BT Pay Web?

It's super easy to change your password in BT Pay Web. Access the "I forgot my password" link on the login page and follow the steps.😊

6 votes

How can I buy or sell BT Romania ETF?

As simple as any action. The ETF is traded on the stock exchange under the symbol BTBETRETF and can be bought or sold through the BT Trade application, with ...

97 votes

What conditions must I meet to make an early repayment from BT Go?

You can fully prepay a loan for your company only if you meet all the conditions below: you must not have garnishments; you must not have overdue amounts ...

0 votes

Who can request the issuance of a Visa Business card through BT Go?

You can request the issuance of a card for your company through BT Go only if you are a user with an administrator role and have a signature with full rights. 👌

0 votes
Only for BT clients

Do I need to update the BT Go app to use the English language version?

The web application is already available in English as well. For the mobile application, it is necessary to update to the latest version.

0 votes
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