Can I withdraw money from any ATM regardless of the bank, without commission?
Unfortunately not. 🙁 The best is to withdraw money from the ATMs of the bank that issued you the card. However, if you withdraw from another ATM, you need to know that the bank ...
I cannot pay, but everything seems fine. What can I do?
If everything seems fine ✅, but you still cannot pay ❌, we advise you to make sure of the following aspects: ❶⠀If the POS you are trying to pay at is ...
What is a POS?
POS (Point-of-Sale) represents an electronic device that can capture, store, and transmit information about card payments.This device ...
How can I keep track of my installments and how can I find out how much I still have to pay on the loan?
You can check your credit status, including if you have arrears and what amount is overdue in several ways If you are an individual client you can check ...
What is the commission for an emergency money transfer?
Because every transfer is different, we have prepared 2 lists with the fees you have at BT. One for you, and the other for your company! ...
I received the message with the card activation code. What should I do with it?
All you have to do is to insert the card into any BT ATM and follow the steps below:❶⠀Enter the activation code received by ...
How do I activate my Direct Card?
The card is sent inactive for security reasons, but you can activate it in 3 simple steps. Step 1: make sure you have your card handy so we can ...
How can I request an increase of the available limit for the STAR BT credit card?
You can increase your line of credit as follows: 1. If you have BT Pay installed and you are the holder of a resident individual account, you can request the increase directly in the app ...
What do I do with the provisional (red) numbers after I receive the definitive (black) ones?
When you receive the permanent plates, the temporary ones become invalid - the temporary circulation permit must be destroyed. So, the plates can be ...
Can I obtain a copy of a payment order made some time ago?
Of course! You can simply and quickly find the copy of the payment order directly from your home. 😊For this, the BT24 Internet Banking application comes to your ...
How do I know when my requested card is ready?
When your card arrives at the BT unit chosen by you and your colleagues confirm the receipt, you will receive an SMS from BTCarduri notifying you that you can come to ...
What does "accounting balance" mean?
Accounting balance includes:➤⠀both the available amount that you can effectively use; ➤⠀as well as the amounts blocked for certain reasons. Amounts can be blocked in ...