What should I do if I forgot my PIN code?
In this situation you have several options:❶⠀Request its issuance online:➤⠀either from the BT24 Internet Banking platform;➤⠀or from the BT24 Mobile application ...
Can the authorized person on the account pick up the card and PIN from the BT agency on my behalf?
Yes, but you have to know that it is only possible under certain conditions. 😅❗⠀The card and PIN are given only in person. Since it is your money, we want to make sure ...
What do I do if I forgot the PIN code of the Direct Card?
No problem, you will receive a new PIN.How?For more information, you can contact us daily between 8:00 AM and 8:00 PM, via: virtual assistant ...
Where can I get the PIN code to unlock my card?
If you no longer know the PIN code, it is necessary to go with the identity document to any BT unit to request the issuance of a new PIN. 📑The deadline for ...
How can I find out the PIN code?
If you have forgotten your PIN, you can quickly contact us through one of the following options and we will provide you with a new one: the consultant on our website - click anyone ...
How do I change my PIN code in BT Pay?
You can change the PIN anytime from Settings → Security → PIN code (Change PIN code). Enter the current PIN, then set a new one (6 digits, no ...
Can I change the PIN code or authentication method in BT Pay?
Yes, you can do that anytime from the app settings. You have the option to change the PIN code or choose another authentication method (PIN or Biometrics) directly ...
How do I reset my PIN if I reinstall the app?
Press "I forgot the PIN code" when you are asked to enter it. You go through the identification process (selfie and identity document verification). You also set ...
What happens if the BT Pay PIN is entered incorrectly?
You can enter the wrong PIN up to 5 times, then you will need to reset it. Each wrong attempt is counted, but if you enter it correctly before ...
How do I set or change the card PIN?
PIN-ul poate fi setat sau modificat prin:Aplicația BT PayOrice ATM BTApelând serviciul de relații cu clienții BTNu comunica niciodată PIN-ul altor ...
How do I authenticate in the app if I have set a PIN code?
You can authenticate either with the BT Pay PIN or with biometrics, depending on the method chosen in the Security section.
How do I set my PIN during BT Pay installation/reinstallation, after identification?
You accept the terms and conditions of the application. You check the security policy. You validate the received SMS OTP code on the phone. Your identity is validated (through BT ...