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82 Questions and Answers

Can I remove certain users when migrating from BT Ultra to BT Go?

Yes. During the migration, the company can decide who retains access to BT Go and who does not. The bank validates together with the company the users who need to ...

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Do I need to create an account or a new password when adding a new company in BT Go?

No, you don’t need a new account or password. You will use the same BT Go account and login details you already have. 😊 After approval ...

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How can I check the enrollment status of a new company in BT Go?

After you submit the request, you can see the status directly in BT Go: the company appears in your company list with the corresponding status, and you also receive notifications in ...

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Can I add a SRL-D in BT Go?

Yes. SRL-D is one of the eligible legal forms for registration as an additional company in BT Go, if you legally represent the firm and meet ...

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What information do I need to provide when enrolling an additional company in BT Go?

When you add an additional company in BT Go, you will only be asked for company information (for example, the company identification details). Your data ...

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How do you start adding a new company in BT Go?

You can easily start the process directly from the app, without a new account or password. 😊 Steps to follow: ❶ Open the BT Go app and go to "Choose company" → ...

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What conditions must I meet to add a new company in BT Go?

It's simple and everything is done online, directly from the app. 🙂 Conditions for you: ➤ Be the company's legal representative and already have access to BT ...

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Can I interrupt the process of adding a new company in BT Go and return later?

Yes. You can pause the process of adding a new company and resume it later, within the time frame displayed in the app. 🙂 When you are ready to ...

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Can I add multiple companies using the same BT Go account?

Yes, you can add multiple companies in BT Go using the same account. You don’t need a new account or a new password; after approval, you will access them from ...

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What is the company addition feature and how do I use it in BT Go?

Adding an additional company in BT Go helps you open an online business account for a company you legally represent, directly from ...

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