I can't find the language change option in the BT Go mobile app. What can I do?
Make sure you have installed the latest version of the application. The language change functionality is available only in updated versions.
Can I make recurring payments in BT Go?
Yes, you can set up a recurring payment from BT Go, and the steps are simple: choose the frequency (daily, weekly, or monthly) set the start date and ...
Is there a minimum amount required to open a savings account with BT Go?
The minimum amount required to open a savings account is 100,000 lei for legal entities and 1,000 lei for Non-Profit Associations.
For what types of payments can I set up recurrences in BT Go?
You can set up recurring payments for all types of transactions: in lei, currency, budgeting, utilities, or transfers between your own accounts. The only ...
Can I open a savings account from BT Go?
Yes, now you can open a savings account from BT Go. You access the Savings section, the Save button, and then select Savings Account.
Can I activate the BT Go application on a Huawei phone?
Yes, if you have a Huawei phone, you can download the BT Go app directly from App Gallery.
If I am a client with accounts opened in Italy, can I use BT Go?
Sure! If you are a user of the BT Go application and have accounts opened at the BT Italia branch, you have access to a number of useful features, among ...
I received an email asking me to complete documents for the migration from BT Ultra to BT Go. Is this normal?
Yes, this is normal. In certain situations, the bank may request additional information or documents from you to complete the migration from BT Ultra to BT Go. ...
You have logged into BT Go, but you don't see your company? What to do next?
If you have logged into BT Go and do not see the company you should have access to, the first step is to notify the bank to verify the setup. ❗ ...
Can't log in to BT Go during the migration from BT Ultra? What you can check
If you encounter issues logging into BT Go during the migration from BT Ultra, start with the basic checks. ❶ Make sure you enter correctly ...
Do I need to visit a BT branch to migrate from BT Ultra to BT Go?
It is not always necessary to go to a branch. Depending on the situation, certain steps can be completed remotely, and if actions are needed ...
I can't submit the documents for migration. What should I do?
If you cannot submit the requested documents for migration from BT Ultra to BT Go, contact your Relationship Manager or BT support service immediately...
