24 free months for your businessOnline account in 15 minutes via BT GoOver 600,000 entrepreneurs are already with BT
Only for BT clients

I received an email asking me to complete documents for the migration from BT Ultra to BT Go. Is this normal?

Yes, this is normal. In certain situations, the bank may request additional information or documents from you to complete the migration from BT Ultra to BT Go. This helps update your data and properly configure your access in BT Go. 🙂

➤ Documents are requested only if necessary for updating information, user verification, or setting up access in BT Go. ➤ Depending on the situation, some steps can be completed remotely; if additional actions are required, we will inform you exactly what to do. ✅

If you cannot send the requested documents or have any questions, contact your Relationship Manager or BT support service for guidance on the accepted submission method. 😉

Last update
  • Was the answer useful to you?
  • How can we improve the answer?

    We are sorry that this answer was not useful to you. Help us improve it

    0/500

    • Tags
    Internet bankingLegal entitiesBT Ultra
    A decade of flexible payments
    If you split a payment of at least 500 lei into 10 interest-free installments with Rate Oriunde, you can win.
    A decade of flexible payments
    You have reached the end of the results
    No results found