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I can't submit the documents for migration. What should I do?

If you cannot submit the requested documents for migration from BT Ultra to BT Go, contact your Relationship Manager or BT support service immediately to receive instructions on the accepted submission method. This way, you will know exactly how to proceed according to your situation. 🙂

Our recommendation is to do this as soon as possible after receiving the notification, to avoid delays and possible interruptions in accessing internet banking services. You will receive step-by-step guidance to ensure the documents arrive correctly and on time. ✅

❗ Do not wait until the BT Ultra access closing date approaches if you encounter difficulties; request support as soon as possible to complete the necessary steps.

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