2762 questions and answers

Where can I find more information about loans?

You have the following options:➤⠀you can get information directly from our website, the "Credits" section;➤⠀you can come to any of our units to find out more ...

3 votes

How can I obtain a BT Direct personal loan?

Simple: go to the nearest Banca Transilvania branch, and our colleagues will gladly assist you. You can also book an appointment online by choosing the agency ...

11 votes
Only for BT clients

Can I exceed the limit ceiling if I need to withdraw cash from the counter to pay salaries?

The daily limit ceiling of 10,000 lei can be exceeded when it comes to the payment of salaries and other staff entitlements provided by law, ...

5 votes

What is the minimum down payment for mortgage loans at BT?

To obtain a mortgage loan from BT, you must have a minimum down payment of 15% of the purchase price of the home. 😁

5 votes

How does GoOnline work?

❶ You choose the suitable design and subscription for your business and place the order in GoOnline. ❷ Within a maximum of 24 hours from placing the order, you will be contacted ...

2 votes
Only for BT clients

What is the reporting method?

For each fiscal year, BT Asset Management SAI issues a portfolio statement (proof document of the resulting gain), which must be submitted or sent to ...

21 votes
Only for BT clients

What happens if I pay at a merchant not enrolled in Mastercard ID Check?

In this case you will make the payment by entering only the data printed on the card (card number, expiration date, CVV2/CVC2 code), without entering another password. 😉

7 votes

When can I withdraw the money, in case of approval of the Direct Credit?

The second day after signing the loan agreement, from any Banca Transilvania branch. Credit officers will give you all the details about the disbursement ...

6 votes
Only for BT clients

Which of the cards issued by BT can be enrolled in 3D Secure?

All cards issued by us, both those for natural persons and those for legal entities, are enrolled and activated automatically and free of charge in 3D ...

26 votes

How can I recover the amount overpaid for the Direct Credit?

To reclaim the amount, you can make a request by one of the following methods: in writing, at any Banca Transilvania branch with the consultant from ...

3 votes

After transferring the ownership right, can the user continue to pay the CASCO policy?

After the transfer of ownership, the CASCO policy can be paid directly to the Insurer, in the situation where the user expresses this ...

5 votes
Only for BT clients

Where can I use the phone payment feature?

You can pay with your phone in any store in the country or abroad, which has a contactless (POS) terminal. Currently, 75% of the terminals on the market ...

31 votes
A decade of flexible payments
If you split a payment of at least 500 lei into 10 interest-free installments with Rate Oriunde, you can win.
A decade of flexible payments
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