2660 questions and answers
Only for BT clients

I have a STAR Forte card and I want to issue a cardholder card for my wife, is there an annual administration fee?

In the case of the STAR Forte card for the designated cardholder, the annual administration fee is 15 Lei. 😉

11 votes

Until when do I have to make the turnover on my business credit card?

In the case of credit cards intended for legal entities, the credit line consumed between the first and last day of the current month can be restored in the account ...

2 votes
Only for BT clients

What should I do if at the time of payment at the POS I am asked to present only one card?

Please try the payment again, this time bringing the NFC antenna closer to the POS. The NFC antenna of your phone might be at the top, in the middle, or at the bottom ...

7 votes
Only for BT clients

Do I need an internet connection when I confirm a payment with the phone?

Yes, you need internet access. 🌐

13 votes

How do I pay with a card other than the one set as default in Apple Pay?

iPhone X or newer models: ❶⠀double click on the phone's side button; ❷⠀when the "Default card" is displayed on the screen, select it by tapping; ...

6 votes
Only for BT clients

Where can I use the phone payment feature?

You can pay with your phone in any store in the country or abroad, which has a contactless (POS) terminal. Currently, 75% of the terminals on the market ...

31 votes

Can I do Split the Bill through BT Pay?

You went out with friends in town and realized you don't have cash? You bought a gift and want to split the cost with the rest of the friends? All you have to do is ...

2 votes
Only for BT clients

How do I request meal cards for new employees?

From the online platform – *BT Voucher, quickly order meal cards for new employees! They will arrive, by courier, in just a few days, at the points ...

0 votes
Only for BT clients

Are the deposits made by other persons into the company accounts charged with a commission?

Deposits made by persons authorized to operate are not commissioned (by the legal representative, attorney-in-fact, delegate), however, deposits ...

4 votes
Only for BT clients

Is there a minimum amount to open a KidCONT?

Yes, but it depends if you want to open it in foreign currency or lei. If you opt for a KidCONT in lei, the minimum amount is 100 lei, and for the one in euros, ...

9 votes
Only for BT clients

Do I have to confirm every online payment?

Not really. There will also be online payments that do not require additional confirmation steps, established based on your payment history, depending on: ...

15 votes
Only for BT clients

What is the minimum amount I can send via BT Pay?

The minimum amount you can transfer via BT Pay is 5 lei. 😊

10 votes
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