2762 questions and answers
Only for BT clients

At BT can I get a credit card in euros?

BT credit cards are issued in Lei, but can be used anywhere in the world, regardless of the respective country's currency and payment method, in stores ...

14 votes

Can I add multiple BT cards to Apple Pay?

Actually, all! All, all! 😅The first one you add will also be the default card.

4 votes

How do ROBOR / IRCC influence interest rates?

Variable interest rates in RON are influenced by ROBOR 6M / IRCC because they are composed of ROBOR 6M / IRCC + a fixed margin of the bank. 🙂In the case of loans with ...

11 votes

What extra measures can I take to increase the security of data held by BT?

Because we always want to know you are safe, you can use the optional alert service that we provide you. It is called SMS Alert and it ...

4 votes

How can I request an increase of the credit card limit?

If you are an individual client, resident and credit card holder, you can request a credit line increase simply and quickly through BT Pay. You just have to ...

9 votes

What can I do if I notice suspicious transactions in my account?

We encourage you to check transactions as often as possible, to have control and security over your money. You can do this directly from BT Pay, just in a few ...

1 votes
Only for BT clients

Can I select multiple phone numbers to receive notifications on, or just one?

You can choose up to 5 phone numbers to receive SMS through the BT Alert service. 😊

12 votes

How do I view my current account statement in BT Pay Web?

From BT Pay Web you are in full control when it comes to your accounts – let's see how you generate and download your account statement 😊: 1. First, ...

22 votes

Where can I use the BT meal card?

The card can be used only in Romania, at BT partner merchants who accept meal card payments. It is a modern and practical solution for ...

3 votes

What are all the steps to follow in order to use the BT POS App?

The things go quite fast:1️⃣ You sign the transaction acceptance contract through BT POS App.2️⃣ If the requirements are met, you install the application of ...

5 votes
Only for BT clients

Where can I download the tax invoice for a phone card top-up?

This can be accessed by completing this form. 😊

19 votes
Only for BT clients

How long does it take to make changes or to deactivate my BT Alert service?

It really doesn't take long, you know. 😉Changes or cancellation of the BT Alert service will take effect immediately after deactivation made at the bank counter or ...

5 votes
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