Where can I download the tax invoice for a phone card top-up?
This can be accessed by completing this form. 😊
I found a product at a store that is not a STAR partner and I paid in full, can I still exchange it for interest-free installments?
If the store from which you want to buy the product is not a partner store, unfortunately, you will not be able to pay for the product in installments without interest. Check ...
What does the message that I receive by SMS Alert contain when I pay with the card?
If you have activated the SMS Alert service on your cards, then you will receive a message after each payment made that contains the following information:➤⠀payment ...
Does the BT Express machine give change when paying bills if I do not have the exact amount to pay?
The payment machine, called BT Express, does not give change, but the extra money deposited is considered an advance payment to the utility provider (if you pay ...
Is it more convenient if I pay the insurance premium on an annual or semi-annual frequency?
Of course! 😅 If you want to get rid of the worry about monthly insurance payments, we really recommend you do this. 👍 Especially since, for some products ...
Is there a possibility that the IRCC index is higher than ROBOR, thus the loan costs will increase and not decrease?
Given that the IRCC index was recently introduced in legislation, it cannot be said with certainty what its evolution will be, the current trend is ...
When do I have to pay the penalty interest?
Well, the penalty interest must be paid if you are late with the repayment of the installments you agreed to at the time of signing ...
What are the advantages of a corporate bank account?
One of the advantages is that you can make payments whenever you want, through the BT24 Internet Banking service to partner companies and to the budget. Also, ...
What do I do if I forgot the login ID for BT Pay Web?
Did you forget the login ID for BT Pay Web? Here is how to find it quickly: 1. Check the document received at the unit or by email upon service activation – there ...
What is RoPay and RoPay Alias?
With RoPay Alias, clients only need the phone number, and with RoPay, they only use a QR code. They can make instant and free transfers, without ...
Is the file analysis done through AI mechanisms or by bank employees?
Gathering part of the information and certain interpretations thereof are automated, but the final decision is made according to clear criteria, ...
What is the compensation amount for the life insurance policy attached to mortgage real estate loans?
In case of death and total permanent disability due to illness, depending on the age of the beneficiary, there are different compensation thresholds: ➤⠀for ...