2660 questions and answers

What are the rights provided by GDPR, which you can exercise in your relationship with BT?

When it comes to GDPR, you should know that, in your relationship with us, you have the following rights: 😃 ❶⠀The right of access ➭ namely, the right to obtain from ...

11 votes

How much does mandatory home insurance cost?

➤⠀for dwellings with a load-bearing structure made of reinforced concrete, metal or wood or with exterior walls made of stone, burnt brick or any other ...

42 votes
Only for BT clients

What is the authorization method for transactions made through BT Pay?

The transactions will be authorized through the PIN set in the app, biometrics, or the phone's security/unlocking method:➤⠀password;➤⠀fingerprint;➤⠀pattern;➤⠀or a ...

35 votes
Only for BT clients

Do I pay a commission if a person from abroad sends me money monthly?

Nope! For deposits into your foreign currency account, we do not charge any commission. 😃However, for deposits into RON accounts, we will charge a tiny tiny ...

38 votes

How can one earn through stock market investments?

Earnings are obtained through the increase in the value of shares and by distributing company profits to shareholders. 📈

58 votes

How to proceed in the case of changing the correspondence address, the registered office, or the domicile?

For any change, whether it is about the company's data or your personal data, the best thing is to notify us. 🙂 ❗⠀However ...

12 votes
Only for BT clients

What is the limit for mobile payments?

Payment limits vary depending on the type of card 💳 you have.The value of the payment made with the phone is included in the payment limits at ...

32 votes

How does factoring work?

1. Contract conclusionYou choose the appropriate type of factoring (domestic, export, import, with/without recourse).We establish together the financing limit and conditions ...

23 votes

What is the difference between a fixed interest deposit and a progressive interest deposit?

➤⠀In the case of fixed interest deposits, we pay you the same interest rate for the entire duration of the deposit. ➤⠀On the other hand, for an interest ...

28 votes
Only for BT clients

How do I proceed in case of damage?

Even if the respective insurance policy is brokered by us, those at BT, please contact directly the insurer with whom it is concluded ...

15 votes
Only for BT clients

Where can I renew the PAD policy related to the mortgaged property?

The PAD policy can be renewed at any BT unit or directly in BT Pay - at the moment you issue a new optional policy from the application.

27 votes
Only for BT clients

What happens to a payment order in the absence of funds?

Payment order in the status "Transaction pending - Insufficient funds! Please top up the account!" remains pending until the deadline ...

21 votes
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