How do I update my personal data?
We help you! 😊You just send us an e-mail at actualizaredateBTD@btdirect.ro (not empty 😊, but with a photo of the identity card + this form ...
Who can use BT Pay?
Even you, whether you are a natural person or a legal entity, as long as you have a BT or non-BT debit or credit card, the BT Pay app is for you. 😊If you have ...
What is the tax on earnings from transactions with Fidelis government securities?
Income from transactions with government securities is tax-exempt.
How do I make a budget if I want to take out a loan?
In order not to take a loan without being sure that you have the possibility to pay it, we recommend that you make an income and expense budget. 😊 How it is done ...
What steps do I need to follow to get an online shopping card?
Well, uite cum procedezi:❶⠀Intri în BT Pay – da, trebuie să ai instalată aplicația în telefon; 😁Dacă nu ai BT Pay, aplicația se poate descărca gratuit din ...
What is the level of the deposit guarantee ceiling in Romania?
The value thereof is the equivalent in RON of the sum of 100,000 euros / depositor / bank, both for individuals and legal entities. 👍
Does the designated holder on my account related to the STAR shopping card have access to the points accumulated on the account?
Yes, the designated cardholder provides access to your account and the STAR points accumulated on the account. 🙂
What should I do if my employer is already withholding for garnishment?
If your employer is already withholding funds for garnishment, you can request the unblocking of the money, but you must bring us a document certifying the withholding made ...
What happens to my application after I apply online for a loan on the BT Mic website?
After you apply on the BT Mic website, a colleague will contact you and together you will decide the next steps. 👍The good part is that you can change the amount anytime ...
If I exceed the number of messages included in the BT Alert subscription, do I have to pay?
Yes, the messages you receive beyond the number included in the BT Alert subscription are charged. Their cost is 0.5 RON / message. 🙂
What commissions do I have for the virtual card?
For the first 2 virtual cards, you have no cost. 😃Starting with the 3rd card, there is an issuance fee of 10 lei/card.Here you find the complete list ...
Why does the second key have to be sent to BT Leasing?
Well, this is quite simple and perfectly normal, because until the credit is paid off, BT Leasing is the owner of the vehicle.But rest assured! In ...