2762 questions and answers
Only for BT clients

Which investment fund is the best for me?

You can choose any fund you want! On the BTAM website you will find detailed presentations of all the funds. 😃

53 votes

What is BT Fileshare?

Fileshare is a platform that helps make the exchange of documents between you and the bank fast, easy and secure. More precisely, when you are about to ...

174 votes
Only for BT clients

How can I fund the account in RON with money from PayPal?

In order to withdraw money from the PayPal account, you must attach a Visa card linked to the RON account. Thus, the money automatically enters the account ...

68 votes
Only for BT clients

How can I open a savings account and what does it entail?

The savings account can be opened in a few minutes in BTPay Mobile or Web, but also in any BT agency. The minimum amount to open the savings account ...

55 votes
Only for BT clients

Why did I receive the password-protected account statement by email?

In short, to ensure that all your information from the account statement remains confidential and cannot be accessed by others ...

29 votes

How long does it take for the leasing company to analyze my file?

From submitting the application, collecting the information and documents we need in analyzing a leasing, the approval can take from a few ...

89 votes

How does the line of credit work?

The line of credit is the direct link between you, the bank, and your partners. 🙂Practically, the bank offers you a loan with a term of up to 24 months and you ...

64 votes

Where do I receive the receipt for a transaction through the BT POS App?

You receive the receipt by e-mail 📩 or you can download it in .pdf format directly to your device. 📱

95 votes

At the moment when I want to withdraw cash from another bank's ATM (different from the card issuing bank) do I have a commission?

The best is to withdraw money from ATMs of the bank that issued you the card. In this way, you can enjoy 0 fees or lower fees ...

21 votes

Can I collect cryptocurrencies through BT?

According to the General Business Conditions, currently, Banca Transilvania does not trade virtual currencies. 🙁

70 votes
Only for BT clients

What happens if my physical card expires and I replace it?

If you change your physical card, you will need to delete the existing card from BT Pay and enroll the new one in the app.If you already have the new card and want to ...

40 votes

What is the "SPOT course"?

Spot rate (SPOT) or FX transaction „tdy” (today); „tom” (tomorrow); „spot” (over two days): it is a transaction of selling or buying a ...

33 votes
A decade of flexible payments
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A decade of flexible payments
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