2762 questions and answers

How can I delete a card from Apple Pay?

iPhone or iPad: ❶⠀open the Settings menu; ❷⠀go to the Wallet & Apple Pay section; ❸⠀tap the card you want to delete from Apple ...

17 votes
Only for BT clients

How do I set BT Pay as the main (default) payment app?

After successfully enrolling a card, the application will ask you if you want BT Pay to become the main (default) payment application.Using the button ...

15 votes

What is "consumer credit"?

Consumer credit refers to any credit other than credit for real estate investments, such as:➤⠀auto;➤⠀for studies;➤⠀for needs ...

63 votes
Only for BT clients

Where can I see the card balance?

Access the BT Pay application and under the images of your cards you will see the "Show balance" button. Press it and you will see the balance of the respective cards. 😉De ...

61 votes

How can I add a new account in BT Pay?

In the "Accounts" section you can add all the current accounts opened with us, regardless of currency. If you have installed the application, you went through the flow of ...

18 votes

How much extra do I pay if I withdraw money from the ATM with the Direct Card?

Depends on the amount withdrawn. The maximum withdrawal limit is 2,000 lei per day. To find out the exact costs, you can send an SMS to 3750 with: the amount you ...

21 votes
Only for BT clients

How do I confirm an online payment from January 2021?

You can confirm the online payment through the BT Pay application. 😊You download the application without trips to the bank, free from Google Play, Huawei App Gallery or ...

89 votes

Can I access the financial leasing product if I am an individual?

Yes, the financial leasing product for individuals offers a complete credit structure with: fixed interest rate, flexible residual value, no ...

66 votes
Only for BT clients

How can I perform various banking operations without coming to the bank?

Simple and in several ways. We have several self-banking options: ➤⠀If you need to make a transfer during this period, know that it will help you ...

94 votes

What does the current account package that I receive for my company contain?

If you are a start-up, we have for you the First Year Free Account. It has everything you need at the beginning of the journey, namely: Visa Business Silver debit card, ...

62 votes
Only for BT clients

I can’t withdraw money from ATMs abroad, but I can pay merchants who accept card payments. What can I do?

In this case, contact the Call Center* at 0264 594 337 (internationally dialable phone number) to assist you with verifying the situation ...

18 votes
Only for BT clients

Can I deposit the money directly into the deposit account?

Unfortunately, it is not possible. 😞But because we try to make all procedures as simple as possible, you only need to deposit the money into the current account, and then ...

34 votes
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