How can the BT Meal Card PIN be changed?
You can change the BT meal card PIN anytime, at any BT ATM. In case you no longer remember the PIN, please contact the employer ...
How do I set BT Pay as the main (default) payment app?
After successfully enrolling a card, the application will ask you if you want BT Pay to become the main (default) payment application.Using the button ...
How can I provide proof of home address?
In case the residence address is not found on the identity documents presented to the bank, you can present to the bank one of the following ...
How do I confirm an online payment from January 2021?
You can confirm the online payment through the BT Pay application. 😊You download the application without trips to the bank, free from Google Play, Huawei App Gallery or ...
What does the current account package that I receive for my company contain?
If you are a start-up, we have for you the First Year Free Account. It has everything you need at the beginning of the journey, namely: Visa Business Silver debit card, ...
How can I add a new account in BT Pay?
In the "Accounts" section you can add all the current accounts opened with us, regardless of currency. If you have installed the application, you went through the flow of ...
How much extra do I pay if I withdraw money from the ATM with the Direct Card?
Depends on the amount withdrawn. The maximum withdrawal limit is 2,000 lei per day. To find out the exact costs, you can send an SMS to 3750 with: the amount you ...
I can’t withdraw money from ATMs abroad, but I can pay merchants who accept card payments. What can I do?
In this case, contact the Call Center* at 0264 594 337 (internationally dialable phone number) to assist you with verifying the situation ...
Can I access the financial leasing product if I am an individual?
We believe in your future plans. That is why we have prepared a fast and flexible financing system for you, specially for individuals. The leasing product ...
Which investment fund is the best for me?
You can choose any fund you want! On the BTAM website you will find detailed presentations of all the funds. 😃
What commissions do I pay if I sell Fidelis government securities before maturity?
At BT Capital Partners, the commission for this type of transaction is 0.05% of the transaction value, for Fidelis government securities issued until ...
Can I deposit the money directly into the deposit account?
Unfortunately, it is not possible. 😞But because we try to make all procedures as simple as possible, you only need to deposit the money into the current account, and then ...