2660 questions and answers
Only for BT clients

How can I change the automatic debit option for the payment amount for my Star or Flying Blue shopping card?

To change the option of automatic debit, from the current account, of the monthly payment amount for the shopping card (activation, deactivation or ...

7 votes
Only for BT clients

In what case can I cancel the RCA insurance policy?

You can cancel the RCA insurance policy if: you already have a valid policy for the same vehicle (double insurance). In this case, the policy remains in force ...

57 votes

Banca Transilvania offers foreclosed goods for sale?

Yes. On the page "Sales at auction from forced executions" you can find more details about the seized goods put up for sale. 😉

54 votes
Only for BT clients

Where can I see how much I have to pay for the credit card?

You have several options to see how much you owe for the credit card: BT Visual Help: ➭ call the number 0264 308 000; ➭ access the link received through ...

59 votes
Only for BT clients

How much does it cost me to use the chat?

The cost for using the chat is zero, and the even better part is that you can find it online non-stop, so you have access to the information you ...

49 votes

How can I open a current account at BT if I am a student?

We know you do so many things online, and now you can do that when it comes to banking too. 😉You can quickly open an account with us, online, in 2 ...

26 votes
Only for BT clients

Under what conditions does BT negotiate the interest rate granted on deposits?

We can negotiate deposit interest rates both for individuals and legal entities. 😃❗⠀However, negotiation can only take place in the case ...

82 votes
Only for BT clients

What should I do if my account is blocked to unlock the due amounts?

It is good to know that the garnishment is established on the amounts from all bank accounts, both current and those you will collect, up to the garnishment value, ...

31 votes

What was the evolution of ROBOR?

Over time, there have been periods when ROBOR has decreased and periods when it has increased. 😊 You can find more here about the ROBOR evolution in the last ...

44 votes
Only for BT clients

What is the period in which an agricultural loan is obtained?

It depends on the requested amount, but at least 3 working days. 😃

21 votes
Only for BT clients

How much does it cost to register the card in the Verified by Visa or Mastercard SecureCode system?

The cards are automatically enrolled in the 3D Secure system, free of charge. 😃

89 votes
Only for BT clients

How can I unsubscribe from 3D Secure BT Pay?

To cancel this method of confirming online payments, you need to delete the card from BT Pay. 😞❗ Don't forget that: Once the card is deleted, ...

54 votes
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