2660 questions and answers

Can I cancel the subscription at any time? What do I have to do for that?

If you have activated a subscription, but you think it is not suitable for you, you can always request its deactivation at any BT unit. However, ...

70 votes

What is the grace period of the credit card?

➤⠀in the case of cards intended for individuals (STAR Forte, Gold, Platinum, Mastercard Forte Medici, Flying Blue Classic and Premium), the line of credit ...

28 votes
Only for BT clients

Do I pay a fee if I withdraw money from the ATM?

If you have a BT card you do not pay a fee when withdrawing money from our ATMs. 🏧And rest assured, we have over 1700 ATMs all over the country, so ...

195 votes
Only for BT clients

What criteria do I need to meet to open an online account?

Opening a 100% online account through BT Pay is very simple. You only need to meet a few basic conditions: You must be at least 18 years old. You must ...

530 votes

Can I pay the bills directly at the ATM?

Of course! At our ATMs you can pay non-stop. Moreover, you save time and money, you don't have to wait, and the fee is zero. 🤯How ...

164 votes

What rates do I have to pay if I take a BT Mic loan?

At BT Mic, credit installments are tailored to the specifics of your business. 🙂More precisely, we can have:➤⠀ a classic schedule with 12 equal monthly installments;➤⠀a schedule with ...

407 votes
Only for BT clients

What is the maximum amount I can receive in the account?

Well, here we have good news! 😃There is no maximum limit, the amount collected in the account is unlimited.

126 votes
Only for BT clients

How can I obtain account statements for business cards?

Very simple and you have several options to choose from: ❶⠀Free through BT Visual Help: calling the number 0264 308 000 ➭ you access the received link ...

13 votes
Only for BT clients

How does the travel insurance from the Gold card work?

Travel insurance associated with the Mastercard Gold card covers emergency medical expenses, partial permanent disability or death, delay ...

43 votes

What is the difference between an instant payment and an urgent payment?

The main differences between an urgent payment and an instant payment are:An urgent payment can be initiated to any bank in Romania or abroad, in ...

21 votes
Only for BT clients

How can I activate the BT Alert service?

You have at hand 4 ways through which you can request BT Alert:❷⠀ in any BT branch❸⠀by phone, by calling the Call Center: 0264 308 028 / *8028 (callable ...

79 votes

What is the "MTCN code"?

MTCN is an abbreviation for "Money Transfer Control Number" (in Romanian "Numărul de Control al Transferului de Bani"). 😅Therefore, each money transfer is ...

148 votes
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