2762 questions and answers
Only for BT clients

How can the turnover of the STAR Forte card be performed in case it has been blocked following a garnishment action?

If you have a garnishment on the account, you can deposit the funds necessary for the turnover directly on the associated shopping card. You must ensure that you do not deposit over the limit of ...

146 votes
Only for BT clients

What is the difference between BT Alert and SMS Alert?

BT Alert is a service addressed to corporate clients through which notifications are sent to the mobile phone regarding:➤⠀collections;➤⠀the balance ...

401 votes
Only for BT clients

I want to cancel the debit card. What do I need to do?

It's simple:❶⠀You come to any BT unit and sign a card closure request;❷⠀You hand over the card, if you still have it in your possession;❸⠀You cover any debts ...

161 votes
Only for BT clients

What options are available for the Bill Payment service?

To pay bills using BT Pay, you can choose one of these options:➤⠀Free: default option allowing you to make up to 4 payments of ...

155 votes
Only for BT clients

How can I get in touch with the Raul chatbot from BT?

Raul from BT is available exclusively on Whatsapp. 😊 ➭⠀add to contact list (+40) 757 080 006;➭⠀Start; ➭⠀Fill in VAT number; ➭⠀Fill in OTP ...

78 votes

Do I still receive interest if I sell the Fidelis government bonds before maturity?

You can sell the Fidelis government securities before maturity, in whole or in part, on the secondary market, that is on the Bucharest Stock Exchange, through ...

129 votes

What is more advantageous: a line of credit or a working capital loan? What is the difference between the two types of loans?

Both types of credit provide the necessary funds:➤⠀current expenses; ➤⠀refinancing other credits;➤⠀payment of debts to the budget and to ...

136 votes
Only for BT clients

What is the minimum advance payment I have to make in order to purchase a land?

In case of purchasing a land, the minimum advance payment is 50% of the sale-purchase value. However, keep in mind that the land must be located ...

30 votes
Only for BT clients

What happens if I do not pay a credit installment on its due date?

If you exceed the due date by 30 days you will be reported to the Credit Bureau, which may affect you in the future, when you want to make a new ...

87 votes

For the standard financial leasing contract, is there an early repayment fee?

Because we want it to be as easy as possible for you, after 12 months from the conclusion of the financial leasing contract you have the possibility to pay in advance ...

49 votes

What is the grace period of the credit card?

➤⠀in the case of cards intended for individuals (STAR Forte, Gold, Platinum, Mastercard Forte Medici, Flying Blue Classic and Premium), the line of credit ...

32 votes

What does a PF client subscription at BT actually mean?

A PF customer subscription at BT means a banking package dedicated to individuals, which combines several services into a single offer, at a cost ...

61 votes
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