How can I track the status of my file in BT Pay?
If you have initiated a personal loan 100% online 100% online, see the status in BT Pay. For mortgage loans, your relationship manager ...
What is the minimum amount I can access through Online Credit in BT Go?
The minimum amount that can be accessed through Online Credit from BT Go is 10,000 lei. The maximum available amount depends on the company's profile and is ...
How do I see the home insurance offers in BT Pay (Gold Package and Silver Package)?
After you confirm the data about the dwelling and about yourself as the insured, you enter the offering area, where you can choose between the Gold Package and the Silver Package. All ...
Can I manage my card and transactions through the BT Pay app?
Yes. Through the BT Pay application you can see all transactions, the available balance, you can activate or block the card, you can pay the installments and you can find the merchants ...
What is the cost of the Premium Club subscription?
Premium Club subscription costs: 30 lei/month if you meet the eligibility criteria 60 lei/month if you are no longer eligible but want to keep ...
Is there a loyalty program associated with Star Card?
Yes. The Star program allows you to accumulate points for each purchase made with the card, which you can later use as a discount or for ...
What does financing in installments at partner stores or financing in installments for services mean?
💬In short, they are the same thing: BT Direct pays the product or service in full, and you pay in installments, depending on the amount and period. So if you have ...
Is BT România ETF better than a classic mutual fund?
Depends on your objectives. The ETF has lower costs, maximum transparency, and the flexibility to trade in real time. An actively managed mutual fund can ...
How can I find out more information about my co-branded card?
If you need information about your BT Direct card with Dedeman, Carrefour or Flanco, you have two platforms through which you can get the answers 🙋♀️:Chat ...
How can I find out more information about card financing?
When you need information about your financing, you have two platforms through which you can get answers💬:Chat to Agent – If you prefer to ...
What happens if my credit card application is rejected?
If the application is rejected, you will receive a notification. You can ask for feedback from the BT consultant and you can apply again after a period of time, once ...
Can I switch from Star Card to another BT credit product?
Yes, you can discuss with a BT consultant about options for upgrading or converting the product. If your needs have changed, BT can offer a solution of ...
