What documents do I need to obtain an overdraft card?
identity card in originalcredit requestincome certificate issued by employer (if the ANAF query does not provide the requested information, ...
Can I refinance multiple loans with a single loan?
Yes. Refinancing a personal loan is possible even when you already have several active loans at different banks. Through ...
In case a person wants to transfer money to me in a currency in which I do not have an open account, how can I receive this money?
To not refuse the transfer, at the moment of receiving the money we open a current account for you in the respective currency. 🙂For the account opening operation ...
Why do I need data to pay the electricity bill at the ATM?
Depending on the situation, you have the following possibilities:➤⠀if your electricity supplier is ELECTRICA, the data you need are ATM Code and ...
How do I enroll a non-BT card in the BT Pay application?
The option to add a non-BT card is available only if you have been identified as a bank client and have at least one BT card added in BT ...
What do I do if I forgot my login ID in BT Go?
In case you have forgotten your login ID, all you need to do is access the BT Go mobile app, Profile – Login ID. You can also ...
What does "unsettled transactions" mean on the account statement?
The amount related to a card payment to a merchant from the country or abroad may remain in the status of blocked amounts or pending transactions ...
What is a "commission"?
The commission is the amount of money (percentage or fixed) you pay to the bank for the products and services that are offered to you. 🙂
What is a "mortgage"?
Mortgage represents the guarantee that financial obligations towards the bank will be paid. 😉This can be a movable or immovable asset owned by you ...
How do I see the IBAN account in BT Pay? Can I send it instantly to other people?
Yes, you can see and send the IBAN directly from BT Pay through 2 methods! 😊 1. You select the desired card from the list, in the bottom-right you access "More", ...
I am waiting to receive money from a site, how long will it take to have access to it with the card?
You will have the money in the account within 5-7 working days from the day they were sent. ⏱
How do I make a negotiated currency exchange from the BT Go app?
You only have to follow a few simple steps to make a negotiated currency exchange: Step 1: From the BT Go app, access Currency Exchange and activate the option ...