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2,768 questions and answers
Only for BT clients

Can I apply for a credit card if I am a PFA (authorized natural person) or have income from independent activities?

Yes, individual authorized persons and individuals with income from independent activities can apply. The bank will require supporting documents (e.g.: the latest tax returns or ...

2 votes
Only for BT clients

How do I update information about a client in BT Go/ FGO?

From the Clients menu, press on the desired client, make the necessary changes, and save. It is important to mention that these changes will be ...

0 votes
Only for BT clients

I have a dual SIM phone and I have an error installing BT Pay.

Set as the main SIM the one with the number registered at the bank.

votes
Only for BT clients

How do I cancel an invoice in BT Go / FGO?

You can cancel an invoice only if it has not been sent to SPV or entered into accounting.

0 votes
Only for BT clients

Can I schedule the establishment or liquidation date of a deposit from BT Go?

Yes, you can select a future date for the establishment or liquidation of a deposit, using the calendar in the application.

0 votes
Only for BT clients

What can I do in the POS section of BT Go?

You have access to: charts, recent transactions, reports, locations, active terminals, and you can request a new terminal.

0 votes

Can I be notified about every transaction made with the designated holder's Direct Card?

Yes, through the SMS Alert option, you receive real-time notifications regarding transactions made with your card or the designated holder's card, as well as ...

votes
Only for BT clients

What do the invoice statuses mean in FGO?

Black = current termRed = overdueGreen = cashedCrossed out = canceled

0 votes
Only for BT clients

Can I open a new account from BT Go?

Yes, you can open a new account by choosing the currency and, optionally, a name for the account.

0 votes

How do I apply for Premium Club?

If you meet the criteria, you can apply directly on the dedicated Premium Banking | Banca Transilvania website. A team member will contact you to ...

1 votes
Only for BT clients

What conditions must the new password set for BT Go meet?

Your new password must simultaneously contain:Between 8 and 20 charactersAt least one digitAt least one lowercase letterAt least one uppercase letterAt least one character ...

1 votes

For what period is an overdraft granted?

The period for which the overdraft is granted is 1 year, with the possibility of automatic extension. ⏳

3 votes
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