How do I cancel an invoice in BT Go/from FGO?
Select „Cancel” from the invoice menu. A cancel invoice with negative values will be generated automatically.
What do I do if I encountered an error when issuing the BT x Untold x Visa anniversary card with Oled technology?
If something does not work properly when you try to issue the card in BT Pay, please contact our colleagues. We are here to help you and to ...
How do I send my IBAN to other people from BT Pay Web?
Do you need to receive some money? It’s super easy to send your IBAN to other people using BT Pay Web: 1. Go to the "Accounts" menu and select the account ...
How do I create a favorite payment in BT Pay Web?
To create a favorite payment, after you complete a payment, use the quick action "Save payment". In the window that opens, write a name for ...
How can I delete the meal cards of employees who no longer receive tickets?
Cards can be quickly deleted from the BT payroll platform, individually or in bulk, by uploading a file with employee data. Deletion from BT ...
How do I see how much money I have in my pension account?
Direct in BT Pay, the Investments section, if you are a BT client or on the BT Pensions website, in the "My online account" section you can check at any time, with ...
Is it mandatory to set a PIN code for BT Pay?
Setting a PIN code is mandatory, if you have not set a PIN code until now, when accessing the application you will be shown a message that guides you ...
How can I pay the installments for BT Direct Loan?
Using the barcode received after loan approval, you have the options below. ⬇️*If you do not have a barcode available, you can enter the number of ...
How much money accumulates in the voluntary private pension?
Depends on how much you save per month and for how long you contribute to the voluntary private pension. Those who have contributed to My Pension starting from the month ...
How do I delete a client from FGO/ BT Go?
In the Clients menu, press the three dots next to the client, then select the "Delete" option.
What is the Premium Club subscription and how does it work?
It is a monthly subscription that gives you access to banking and extra-banking benefits. It costs 30 lei/month, and if the Premium status changes, you can ...
Can I schedule the establishment or liquidation date of a deposit from BT Go?
Yes, you can select a future date for the establishment or liquidation of a deposit, using the calendar in the application.