2,768 questions and answers

How to disable Round Up from BT Pay Web?

If you want to deactivate Round Up, follow the steps below: 1. Enter the "Products and Services" menu 2. Choose "Savings" 3. Access "Round-up" 4. ...

2 votes
Only for BT clients

Who can manage BT meal cards in the BT Payroll platform?

You can define multiple types of users based on the rights you want to grant, through a request signed by the company's representative. ...

5 votes

What can I do if I lost my BT Direct card in another country, blocked it, but cannot return to get a new one?

If you have blocked the card, it can no longer be used, so you are safe.You can request a new card with delivery in Romania:through the virtual consultant ...

33 votes

Who can open an account through BT Go?

Any LLC, LLC-D, PFA, individual enterprise or liberal profession (medical office, lawyer etc.), if you are the sole associate and legal representative, and ...

0 votes

How do I change the name of a card in BT Pay Web?

If you want to change the name of a card in BT Pay Web, follow the steps below: 1. Access BT Pay Web and go to the "Cards" section from the Dashboard or ...

votes

Can I refinance a personal loan if I have multiple active loans at other banks?

Yes. Refinancing a personal loan is possible even when you already have several active loans at different banks. Through ...

4 votes
Only for BT clients

Can I view and download the list of meal card IBANs from BT Payroll?

Yes, users who have access can view and download at any time the list with the meal voucher card IBANs for feeding.

4 votes

How do I modify the rounding multiple Round Up in BT Pay Web?

You have full control over your Round Up account when it comes to the rounding multiple: 1. You access the "Products and Services" menu 2. You choose ...

votes
Only for BT clients

How do I change my login method in BT Pay?

You can change the login method anytime after setting the PIN, from Settings → Security → PIN code. Choose the desired method (PIN or biometrics), and if you have ...

votes

What benefits does the use of payment orders with barcodes bring?

Reduce the time spent preparing and managing payment documents at the bank counter. And with the time thus gained, you can do anything. Including ...

0 votes

What are the steps to have My Pension or My Pension Plus?

If you are a BT client, you can follow the subscription flow, simple and fast, directly in BT Pay, the Investments section or contact a BT marketing agent and ...

votes

Can I restrict access to the early repayment option for certain BT Go users?

Yes. In BT Go you can set rights and restrictions for your company's users, including for the Loans section.

0 votes
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